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Less skilled
• Uses same style and approach regardless of the situation.

• Fails to notice changing situational demands.
• Expects others to adjust to his/her preferred style and approach.
• Thinks being true to self is all that matters.
• Doesn’t take time to understand interpersonal dynamics.

Talented

• Picks up on the need to change personal, interpersonal, and leadership behavior quickly.
• Observes situational and group dynamics and selects best-fit approach.
• Seamlessly adapts style to fit the specific needs of others.

Overused skill

• May be seen as a social chameleon, leaving others unsure of when he/she is being genuine.
• Is hypervigilant in monitoring situational dynamics to the point that the desired outcome isn’t met; may
come across as indecisive or wavering.

Some possible causes of lower skill
Causes help explain why a person may have trouble with Situational adaptability. When seeking to
increase skill, it’s helpful to consider how these might play out in certain situations. And remember that all
of these can be addressed if you are motivated to do so.
• Sticks to a single preferred style.

• Oblivious to interpersonal dynamics.
• Focused only on own agenda.
• Subscribes to “I am what I am.”

• Defensive in the face of criticism.
• Doesn’t read others well.
• Poor communication skills.
• Rigid in values and beliefs.

Does it best
Rock star, business partner, philanthropist, and political activist. U2’s Irish-born Bono wears many hats.
Whether he’s on tour or at a charity event, he is arresting and dynamic. As a business partner, he is
shrewd and solution oriented. As a philanthropist, he is empathetic and creative—seeking ways to raise
money to fight poverty and disease. As a political activist, Bono is respectful and focused on dialogue
when he meets with world leaders to discuss debt relief and other humanitarian efforts. And, while he

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