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Lou Oeliklaus  - FOUR Compliments

                                               “I wanted to compliment Lou. He was very

                                               professional, helpful and funny. I enjoyed           Jerry Mitchell
                                               working with him very much.”
                                                                                                    “Jerry was great
                                               Lou had a 24 year Premier member who                 to talk to. He has
                                               was highly impressed with Lou. He gushed             a professional
                                               for several minutes about how his Customer           attitude and he
                                               Service was ‘absolutely fabulous’ and he             knew what he
                                               was very knowledgeable about his job and             was doing. He did
             Lisa Davenport                    all of AAA’s policies and procedures.                a superior job
                                                                                                    and he made the
            “I want to thank Lisa              I want to give a compliment to the agent i           whole encounter
            and really everyone                just spoke to- I am having the worst day
            who has helped me                  and Lou made it all better. He is awesome,           so easy.He
                                                                                                    provided me with
            through this small                 he has a great personality, he is upbeat             super service!”
            odyssey with my                    and very helpful. So professional and I’m so
            car.  Lisa was very                glad that I got to talk to him!
            gracious and all of
            your people really                 “ I wanted to tell you that Eric did a
            impressed me with                  fantastic job. He seemed very concerned for
            how they helped.”                  me and I really appreciated that. This was
                                               great customer service.”




                                                                                                    Bailey Acosta


                       Avee’ Brown                                                   “MY EXPERIENCE TODAY WITH BAILEY WAS AMAZING.
                                                                                     SHE WAS PROFESSIONAL AND EFFICIENT WHILE
                                                                                     HELPING ME. SHE WENT ABOVE AND BEYOND FOR
       “I WANTED TO TAKE A MOMENT TO SAY JUST HOW
       FRIENDLY AVEE WAS.  EVEN THOUGH SHE WAS UNABLE                                ME AS WELL. I WANTED TO MAKE SURE SHE WAS
       TO SEND SERVICE FOR MY SITUATION, SHE WAS STILL                               RECOGNIZED FOR HELPING ME TODAY BECAUSE
                                                                                     FROM THE BOTTOM OF MY HEART SHE TURNED
       PROFESSIONAL, HELPFUL, PERSONABLE AND HAD A                                   MY DAY AROUND. SHE DESERVES MORE THAN JUST A
       GREAT ATTITUDE.  WE NEED TO HAVE MORE PEOPLE                                  PAT ON THE BACK!”
       IN CUSTOMER SERVICE LIKE HER!”
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