Page 9 - Goodwill SEW Proposal from Topbox

Monthly Interaction Unit Processing*
50,000 Units per Month (minimum)
Up to 100,000 Units per Month
Up to 200,000 Units per Month
Up to 300,000 Units per Month
Up to 400,000 Units per Month
Up to 500,000 Units per Month
Up to 600,000 Units per Month
Up to 700,000 Units per Month
Up to 800,000 Units per Month
Up to 900,000 Units per Month
Up to 1,000,000 Units per Month
Up to 1,100,000 Units per Month
Up to 1,200,000 Units per Month
Up to 1,300,000 Units per Month
Up to 1,400,000 Units per Month
Up to 1,500,000 Units per Month
Up to 1,600,000 Units per Month
Up to 1,700,000 Units per Month
Up to 1,800,000 Units per Month
Up to 1,900,000 Units per Month
Up to 2,000,000 Units per Month
Topbox Pricing Grid
Cost per IU
$ 0.1980
$ 0.1320
$ 0.0735
$ 0.0537
$ 0.0480
$ 0.0454
$ 0.0404
$ 0.0366
$ 0.0339
$ 0.0318
$ 0.0301
$ 0.0288
$ 0.0275
$ 0.0266
$ 0.0258
$ 0.0250
$ 0.0244
$ 0.0239
$ 0.0234
$ 0.0229
$ 0.0225
$ 14,700
$ 16,110
$ 19,200
$ 22,700
$ 24,240
$ 25,620
$ 27,120
$ 28,620
$ 30,100
$ 31,680
$ 33,000
$ 34,580
$ 36,120
$ 37,500
$ 39,040
$ 40,630
$ 42,120
$ 43,510
$ 45,000
$ 167,580
$ 183,654
$ 218,880
$ 258,780
$ 276,336
$ 292,068
$ 309,168
$ 326,268
$ 343,140
$ 361,152
$ 376,200
$ 394,212
$ 411,768
$ 427,500
$ 445,056
$ 463,182
$ 480,168
$ 496,014
$ 513,000
$ 44,100
$ 48,330
$ 57,600
$ 68,100
$ 72,720
$ 76,860
$ 81,360
$ 85,860
$ 90,300
$ 95,040
$ 99,000
$ 103,740
$ 108,360
$ 112,500
$ 117,120
$ 121,890
$ 126,360
$ 130,530
$ 135,000
Additional 2% discount applied for each channel deployed after 1st channel
* "Interaction Unit" = one minute of voice, or one complete chat, email, survey, review, etc. ** 5% discount for paying annually in advance
Add-Ons
Quality Assurance Module Add 25% of processing charge Critical Alert Module Add 25% of processing charge
Contract Term
• 12 month agreement with 90 day evaluation period
• Quarterly billing with discounts for 6 or 12 month payment
Topbox Pricing Benefits
• Launch fee - $9,900
• Launch fee waived if client loads 60 days of historical data at a 33% discount
• No training fee
• No user license fee – Unlimited users
• No annual maintenance fee
Monthly Cost
$ 9,900
$ 13,200
Annual Payment**
Payment Options
$ 112,860
$ 150,480
Quarterly Payment
$ 29,700
$ 39,600
CONFIDENTIAL 9