Page 46 - AIX, WTCE AND PTS ROUTEPLANNER

PTS SEMINAR THEATRE PROGRAMME - HALL A2
The seminar sessions will explore the smart solutions and technologies that will transform the travel experience. The emphasis will be on integrating innovations and digital solutions into the journey to enable more seamless and connected experiences, new business models and new engagements.
TUESDAY 10 APRIL
11.30 – 12.15: CASE STUDY: THE MEDIUM IS THE MESSAGE
An in-depth look at how JetBlue is innovating content to deliver the best Wi-Fi in the sky, including:
• The technology and business vision
• How an unbroken connection with passengers will evolve business models and brand partnerships
• The role of big data and data analytics in underpinning new passenger tech solutions and services
• What airlines need from the industry to help them support their passengers
Kate Green, Director of Strategy and Business Development, Viasat, Senior Executive, JetBlue Airways, Mariya Stoyanova, Director of Product Development, JetBlue Airways
14.00 – 15.00: DISCUSSION: TECHNOLOGY IN THE DNA OF THE JOURNEY
Current and emerging technologies are now part of the DNA of the passenger journey. This interactive panel session will focus on solutions that can create a unique passenger experience using innovation as a driver
of change. It will feature the experience of different stakeholders that affect the passenger journey: OEMs, onboard-hospitality and amenity suppliers, airlines, new technology providers, and passenger experience specialists. The issues to be explored will include:
• Understanding and better addressing emerging passenger needs
• Identifying how existing and new technology innovations affect the passenger journey
• Communicating new concepts and ideas to the passenger
• Addressing aspects of the entire passenger journey (from start to nish)
• Encourage passenger-centric design to create seamless experiences
Jorge De Luis Sierra, Cabin Interior Design Manager, Airbus, Peter Wilander, Vice President, Product Development and Customer Experience, Amtrak, Dr Stathis Kefallonitis, President and Founder branding.aero, Sean Woodward, Senior Product Manager, Boeing, Federico Germani, Chief Commercial Of cer, gategroup, Alex Macheras, Aviation Analyst, Ben Kaufman, Marketing Manager, Norwegian
15.30–16.15: HOWTOBUILDTHEULTIMATETRAVELSOLUTION
Fred Finn is the ultimate air traveller. He holds the Guinness World Record for the most air miles own by a passenger and has experienced the technology that airlines and airports implement to make life easier for their travellers in every corner of the globe. He knows rst hand what really works and makes the customer feel good. In fact, he has teamed up with Microsoft veteran Djois Franklin Sronipah to build a one-stop travel app, designed from the ground up to meet the air traveller’s needs. This session is an opportunity to gain a unique insight into the passenger’s experience of the latest tech trends and the solutions the passenger really values. Fred Finn, Co-Founder, Quicket, Djois Franklin Sronipah, Co-Founder and CEO, Quicket
* Correct at time of going to print. See the WTCE App for the most up to date programme.
worldtravelcateringexpo.com/app
44 ROUTE PLANNER 2018