Page 126 - Demo-Board-Book

4.sales performance a. call data
YOY Transient Call Center Room Revenue
2016 Call Revenue
2015 Call Revenue
2014 Call Revenue
YOY Growth
2013 Call Revenue
January
$219,289
$316,282
$257,373
-30.67%
$276,956
February
$215,842
$165,172
$143,477
30.68%
$179,152
March
$209,700
$204,880
$232,152
2.35%
$151,897
April
$156,135
$198,263
$178,767
-21.25%
$212,022
May
$147,575
$213,895
$160,596
-31.01%
$170,457
June
$214,658
$207,922
$193,576
3.24%
$187,506
July
$244,019
$252,871
$277,858
-3.50%
$184,054
August
$323,077
$248,028
$317,341
30.26%
$223,502
September
$171,495
$258,589
$279,279
-33.68%
$294,234
October
$202,781
$208,866
$232,118
-2.91%
$229,473
November
$179,867
$169,278
$203,755
6.26%
$196,062
December
$189,748
$219,862
$187,247
-13.70%
$177,588
Totals:
$2,474,186
$2,663,908
$2,663,539
-7.12%
$2,482,903
Total Call Volume
2016 Call Volume
2015 Call Volume
YOY Growth
2014 Call Volume
YOY Growth to 2014
January
4617
4909
-5.95%
4196
10.03%
February
5158
4971
3.76%
3795
35.92%
March
6169
6160
0.15%
4218
46.25%
April
4609
5066
-9.02%
3692
24.84%
May
4782
4730
1.10%
3536
35.24%
June
5770
5126
12.56%
3965
45.52%
July
5122
6416
-20.17%
4421
15.86%
August
5399
4863
11.02%
4144
30.28%
September
4396
4284
2.61%
3686
19.26%
October
4119
N/A
#VALUE!
3820
7.83%
November
4174
3490
19.60%
3009
38.72%
December
4652
4058
14.64%
4013
15.92%
Totals:
58967
54073
9.05%
46495
26.82%
71400 61400 51400 41400 31400 21400 11400
1400
YOY Divi Call Volume Totals - Q4 2016
Totals:
2016
58967
2015
54073
2014
46495
126
Calls