Page 3 - Microsoft Word - 3876-74e1-e85b-8187.docx
P. 3

- I'm sorry. He's in a meeting now. Would you like to leave a message?


                   - She's on a vacation leave now. May I take a message?

                   When the message is not clear, you can ask the caller to repeat.


                   - Could you speak more slowly, please?

                   - Could you repeat that, please?


                   - Could you spell that, please?

                   Let's take a look at the dialogue below as an example.


                   Examples

                   (1) Linda is calling her friend, Tina. But, Tina is not at home. Her brother picks up the
                   phone and asks Linda if she wants to leave a message.

                   Dodi   : Hello, Dodi speaking.


                   Linda : Hey Dodi, is Tina home?

                   Dodi   : Uhmm... Who is this? Tina hasn't come back home yet.

                   Linda : This is Linda. Do you know when she'll be back?


                   Dod    : Oh hey, Linda. I'm not sure but probably in an hour or two. She went out to
                           buy something. Can I take a message?

                   Linda : Yes, could you tell her to call me back, please?

                   Dodi   : Sure.


                   Linda : But I've just changed my number. Could you pass it to her?


                   Dodi   : Yeah... What's your number? I'll take a note.

                   Linda : Okay. My number is 0815-9876-799.

                   Dodi   : Let me repeat. 0815-9876-799, right?


                   Linda : That's correct.

                   Dodi   : Ok. I'll tell her when she comes back.


                   Linda : Thanks again, Dodi.

                   Dodi   : You're welcome.
   1   2   3   4