Page 41 - Unlock Sensory Power
P. 41

LISTERINE


 MOUTHWASH

 For most consumers, Listerine’s   However, it plays out with greater
 name alone cues a harshly   conviction because of wider
 astringent, aggressively cool rush  sensory execution. In combination
 that signifies clean.   with the evocative product name -
 Arctic Mint - the liquid generates
 In some ways, it’s surprising that   associations with ice, oceans,
 a product with such a distinctly   coolness and refreshment,
 unpleasant sensation could   supporting a ‘deeper clean.’
 succeed at all. The product
 experience is quite simply a bit   Blue also cues harsher, hygienic
 of a shock!  associations. Ultimately, warning
 consumers of its astringent nature,
 Instead of trying to cover this up,    while simultaneously promising a
 Listerine took advantage of this   refreshing clean.
 sensory sensation and
 constructed a promise around it:   Even the pack shape cues power –
 burning means power, and power   a chunky barbell on its side.
 means clean.
 Ultimately, the product experience
 This promise is reinforced through   ties perfectly into the promise, so
 pack and brand messaging.  that consumers continue to reach
 for Listerine for the most powerful
 The clear pack highlights the   clean of all.
 trademark blue liquid that others
 have sought to imitate.
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