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? SECTION 10: TECHNOLOGY AND THE GLOBAL BUSINESS
ENVIRONMENT

SPECIFIC OBJECTIVES CONTENT
Students should be able to:
1. explain the concept of business Definition and concept of business technology:

technology; Business technology refers to applications of
science, data, engineering, and information
2. explain the role of Information for business purposes, such as the
Communication Technology (ICT) achievement of economic and organisational
in business; goals. The main element of technology is the
idea of change, and how it can affect business
and society.

(a) Role of technology in business:

ICT is considered to be all uses of
digital technology that exist to help
individuals, businesses and
organisations use information. So ICT
is concerned with the storage,
retrieval, manipulation, transmission
or receipt of digital data. Importantly,
it is also concerned with the way these
different uses can work with each
other.

(b) Ways in which technology has
influenced banking and commerce:

(i) Through the introduction of
Automatic Teller Machines
(ATMs) and Automated
Banking Machines (ABMs)
which facilitate the deposit
and withdrawal of funds, as
well as other services without
having to go into a bank to
access teller services. The
location of ATM machines in
hotels, petrol stations, malls
and supermarkets adds to the
convenience of customers
who can transact business
without having to wait in line
at a bank.

CXC 08/G/SYLL 17 47