Page 424 - The Complete Rigger’s Apprentice
P. 424
geratedly generous customer service. They recently SPARTALK
became part of Teufelberger Fiber Rope, a German
company. As near as I can tell, the change has sim- This is the forum on our web site for consultation
ply added Teutonic obsession with quality control. questions that are too short to charge for. Most of
Here is an emblematic story about New England the posts there concern details of rigging procedures,
Ropes: Early on, I noted that their ropes tended to be but if you are looking for an obscure part, or a rigger
harder to splice than the competition’s. When I com- in your part of the world, or a tool that we don’t
mented on this, their lead technician said something carry in our catalog, Spartalk is the place for you.
like, “Yeah, we know, and a lot of riggers buy other
rope that is easier to splice. But we think somewhat http://www.briontoss.com/spartalk/forumdisplay.
higher splicing effort is a reasonable price to pay for php?f=1
rope that is tougher and/or stronger.” That’s right,
they risked alienating some of the people who buy
the most rope, because they want to make a better
rope.
New England Ropes
http://www.teufelberger.com/en/products/
marine/new-england-ropes.html
508-678-8200
PORT TOWNSEND FOUNDRY
Even production yachts can involve a lot of custom
items. If you have broken a no-longer-produced bit
of crucial hardware, or you’d like to make the odd
upgrade, or if you’d simply like to have a lovely,
well-engineered bit of bronze hardware to replace
a piece of stamped-out trash, get in touch with the
folks at PTF.
Port Townsend Foundry
http://porttownsendfoundry.com/
360-385-6425
403