Page 21 - Bravo Zulu - 2017 2nd QT F-17 Newsletter

MEMBERS TRAINING

The course was taught by three very knowledgeable and inspirational instructors which included: Anne Z.
Cioffi (Lead, Part A and B); Tracy E. DeLaughter (Part A); Robert F. Thomas (Part B). Mary Kirkwood
DSO-MT D11N was the key coordinator that helped to make this two part intensive course a smooth
running and well managed operation, by managing numerous complexities in arrangements and in
clarifying the intensive amount of paperwork for attending and out of town participants. Without the
dedication of experienced and dedicated USCG Auxiliary instructors and event organizers/planners these
instruction opportunities at USCG Island Alameda would not be occur. This is one of the many
educational training opportunities available to USCG Auxillarist to improve organizational and volunteer
leadership skills that are also applicable to their careers and public life, funded by the Department of
Homeland Security and the USCG.

The courses were structured with pre-assigned reading and management exercises to aid in the classroom
instruction and participation in conflict management scenarios and role participation. Recommended
Management and Leadership guidance reading included the DHS USCG Performance Improvement
Guide. There was the major use of Power Point presentations to emphasize instruction and discussions as
well as the usage and view of the classic military command and leadership crisis demonstrated in the
movie, “Twelve ‘O’ Clock High” about the leadership interaction issues in a World War II Bomber
Group stationed in England, staring Gregory Peck. This was useful in reviewing issues of situational
leadership and conflict reduction in reinforcing the positive aspects of motivating flotilla volunteer
participation, recruitment, and retention.

The second day consisted of:

■ Big Five Theory

■ Leadership Communication: A Communication Approach for Senior-Level Managers
■ Conflict Management in Organizations

■ Ethical Triangle in Military Ethical Decision Making

■ Developing the Volunteer Motivation - Inventory Assessment: Motivational Drives of Volunteers

Through effective communication, leaders lead. Good communication skills enable, foster, and create the
understanding and trust necessary to encourage others to follow a leader. Without effective
communication, a manager accomplishes little. Without effective communication, a manager is not an
effective leader. In fact, being able to communicate effectively is what allows a manager to move into a
leadership position.”