Page 304 - CRESTRON HOME OS-3

Icon Description
The gateway is offline or not detected by the system.

The gateway is running an outdated firmware version that is not supported by the system.

The system detects an issue with the gateway

The status is displayed for the Sonos System gateway:

NOTE: For more information on troubleshooting the Sonos system, refer to Sonos and
Crestron Home Integration (on page 800).

Icon Description

The Sonos system has discovered devices from multiple households after a device from one
household has been paired.

The Sonos system is not detected by the Crestron Home system.
The Sonos system is disabled.

A paired Sonos device is not detected by the Crestron Home system.

To view the gateway settings, select Settings.

To view an error, select Error.

System Logs

Use the Logs tab to view system events that have occurred on the Crestron Home system.
To view logs for Crestron Driver devices turn on Driver Logging. For details, refer to Crestron
Driver Logs (on page 306).

NOTE: If Driver Logging is off and a Crestron Driver device logs an event at the Error or
Warning level, the event will display in the logs.

To view the system logs:

1. Select the Logs tab.
2. Select a date and then a specific time range. from the menu on the left.

304 • Crestron Home™ OS Product Manual — Doc. 8525Z