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ONLINE BANKING SECURITY

The first time you access your accounts online, we’ll ask you to choose and answer
three (3) Personal Verification Questions.

During future online sessions, we’ll ask you some of these questions if we feel
there is a possibility that someone other than you is attempting to access your
information.

Please choose answers that you will remember. Incorrectly answering questions
can lead to your account access being disabled.

Security Reminders

We will NEVER email you for your personal information. Any email claiming to be
the bank requesting personal information such as Social Security Numbers, IDs, or
Passwords should not be trusted or opened.

Do not write your password down. We discourage the usage of the “saved
password” option on various browsers.
Use a different password to access your online accounts than ones you use for
other applications.
After 10 minutes of inactivity, TGB Online will automatically close out your internet
banking access.

Remember to logoff after using TGB Online. Since browsers cache (store)
information that was just displayed, we also recommend you clear disk/memory
cache, and close/exit your browser when leaving your computer, especially if
someone else may use the same PC.

For more help or information call 800-467-7216 and ask to speak to a
Branch Banking Specialist.

www.texasgulfbank.com