Page 23 - GSD News Magazine Nov 2017 Year in Review

Employees

• Demonstrates outstanding customer lead iGSO programs. When SAP goes down
ownership and teamwork for his district and BCP needs to be invoked Amira acts
and takes accountability for issues that quickly - leading by example alerting teams,
are raised outside of his own immediate controlling order flows and reconciling
district events across the functional teams to keep
our customers serviced without interruption.

• Regularly participates in outer district
discussion and provides input into Innovation: Amira demonstrates
national discussion (Dave is the go to innovation through her consistent approach
CE for management consultation and to improving and customizing systems and
advice on remote locations) process that not only improve the delivery
experience for our customers but also for
our internal teams. Whether it is improving

Amira Akil the Parts Ordering or Part Routing process,
Amira manages it all through a complicated
matrix of systems linked to iGSO and SFDC.
Amira’s influence on the end customer
iGSO Systems Lead experience is significant.

CBA & Sussans

• Amira’s talent, expertise and attitude

Award: significantly and positively impact the
end customer experience.
Partner, Innovate & Act

• She partners with other teams
A mira’s dedication and and works to improve iGSO
systems and processes to align
commitment shines every
day to enhance the level of to delivery requirements. She
service GSD provides to our Finalists provides exceptional support
customers. on all aspects of Supply
Chain

Act: Amira makes it happen
through her tireless efforts • On top of this she also
to constantly coordinate daily manages Multi-Vendor planning
transactions, back end processes for CBA & Sussans providing in
and critical system changes. excess of 98% parts availability every
day.

Partnership: She has made significant
contributions to SFDC transformation by
providing governance and support over
improving the parts intervention rate to
below target (13%) and partnering with
other HPE teams by taking the initiative to