Page 36 - GSD News Magazine Nov 2017 Year in Review

Innovation

New HPE Support Center is live!

e are excited to • Leading search In addition, we are delivering
Wannounce that the technology delivering two additional features to
HPE Support Center has self-solve documentation further enhance the support
successfully completed its and software quickly and experience:
beta release period and will efficiently • New Top Resolutions
launch to our customers on • Focused search results widget—a single place for
October 16. (A disclaimer with faceted filtering top resolutions to known
will be present on the site • Streamlined navigation issues and the ability to
notifying the customers of with single click drop easily refine them using a
the new features and more to down menu keyword search
come in future releases). • Audience-based content

We listened to the valuable providing the right • Streamlined visibility of
partner content—service
feedback of our customers information you need partners can now access
and partners and are excited • Responsive design for their entitled documents
to release top priority HPE mobile device support in the HPE Support
Support Center features • Improved website Center
including: performance
• An extensive new Help
menu

We are committed to delivering our customers a superior HPE Visit the
digital support experience tailored to their support needs. We
encourage you to continue to provide us your feedback so we can HPE Support
continue to improve upon our online support experience. Center