Page 25 - GSD News Jun 2017
P. 25

TPM Winback Success                                                 Make sure you’re leveraging





 4 new badge accounts in a week!                                     key initiatives and promotions


            Interactive Reference Customer                                 e currently have a number of key promotions
                                                                     Wand initiatives running to enable the TS
                                                                     sales teams to recapture, grow and expand in
                olution: Toyota Finance have been an Interactive
 roviding  maintenance  services  on  ighlighting the success of our TPM   Scustomer for a number of years. In January   competitive accounts. All the above wins leveraged
 PHPE equipment is a mainstay of GSD   Hpromotions and initiatives, we have seen   we performed BladeSystem health check and   at least one of the above initiatives, if you are not
                                                                     leveraging any of these or would like engagement
 profitability.  In recent years we have seen   4 NEW ACCOUNTS WON FROM TPMs  and   recommendations which prompted the production   support don’t hesitate to reach out to myself:
 erosion of our customer base by third party   have seen significant growth in the pipeline.   systems to be updated from a patch level. From there,
 maintainers (TPM), such as Interactive.  Joe   Another key factor to the success has been the   through collaboration between our HPE account team   TIB Promotion: Our targeted personable,
 Trinchi  and  the  TSS  business  development   collaboration with internal account teams and   and leveraging the relationship of the partner, we   nimble and easy to manage offering matching key
            were able to present a support model that combined
 team have rolled out some initiatives to win   channel partners.  proactive engagement with a competitive price point.  deliverables with our competitors plus additional
 this  business  back.    Read  on   Leveraging our competitive strategy   OEM value. This offering includes personalised
 to see how successful this has   is a great way to grow sales funnels   Differentiators: Intellectual Capital (Firmware), Price,   engineer pools, assisted diagnosis and 2hr SLA.
            Proactive Credits
 been, and consider if you could   and in many instances an opportunity   Take Share Promotion: Our ongoing promotion
 leverage  these  initiatives  to fulfil quota requirements by   Value: $23k  to  offer  guaranteed  savings  over  a  customer’s
 for your customers’ benefit   attacking low hanging opportunities.   Team:  Ethan Group (partner led), Julia Griffiths,   current 3rd party support spend, this is aimed at
 (and to meet your OneLead   Below we celebrate these wins   Michael Coleman, Sevak Barsamian, Joe Trinchi  opportunities purely driven by price.
 and also highlight some of the
 targets).
 promotions and initiatives used to                                  Hit List Initiative: Leveraging key data mined
 differentiate.                                                      intelligence, our sales teams are receiving 1x1
                                                                     support from the business to warm, qualify an
                                                                     pursue new competitive customers.

                                                                     IBAS/IBS Sweeping: This initiative focuses on
                                                                     data mining key databases including SAP Backlog
            Government Self Maintainer                               & Slippage, Channel  Closed  Sweeping,  and  GSD
                                                                     and Lost Report.

                                                                     MVS Offering:  HPE  still  has  the  most
                olution: Geoscience Australia support had lapsed     comprehensive multivendor  offering in  a very
 OpEx Savings for Private   Leveraging Channel Relationship  Sfor 8 months due to a partner no pursuing their   competitive South Pac market. We should be
            previous renewal, leaving their support model on a
 Education  critical environment via T&M / self-maintaining. As      taking any opportunity to leverage our capabilities
 olution: Lynx  has  an  existing  relationship  with   part of the IBS Sweeping Initiative, Vidya was able to   across the customers stack to differentiate from
 olution:  Matthew Flinders Anglican College   SSage NSW, leveraging that relationship Lynx   data mine their entire base and present the customer   the competition.
 Sare a unique and growing co-education private   were able to open the door to provide a solution to   with a support option. Through collaboration with   Intellectual Capital Management (ICM)
 college with a requirement to manage their budget.   Sage WA. Through the Take Share promotion Lynx   James and Hiedi, who managed the customer   Program:  We continue to make progress in
 Lynx were able to leverage the Take Share promotion,   was able to offer Sage the required savings to meet   relationship, we were able to return Geoscience to a   protecting key HPE IP, recent achievements
 offering the college guaranteed savings on their   their budget.  risk mitigating support model.  include  removing  our  brand  from  Interactive’s
 current spend.  Differentiators: Price, Relationship, Collaborative   Differentiators: OEM Support, DMR, Risk Mitigation  partner site and revoking any traces of access to
 Differentiators: Price, Relationship, OEM support  Support  Value: $150k (3yrs $317k), including $24k RTS fees  our systems. For a view of the WW initiatives in

 Value: $33k  Value: $4.2k  Team:  Vidyashree  Balavalikar, James  Long,  Heidi   this space see the recent Q2 update
 Team: Lynx Technologies (partner led), Joe Trinchi  Team: Lynx Technologies (partner led), Joe Trinchi  Gerlach, Angie Lee
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