Page 533 - Onboarding May 2017

TABLE OF CONTENTS

1.0 DEFINITIONS ................................................................................................................1
2.0 SCOPE OF SERVICES ...................................................................................................4
2.1 Distributor’s Service Area. ............................................................................................4
2.2 Approved Products for Distribution. ..............................................................................4
2.3 Excluded Products. .......................................................................................................4
3.0 EXHIBITS ......................................................................................................................4
3.1 List of Exhibits. ............................................................................................................4
4.0 DISTRIBUTOR APPROVAL PROCESS AND GUIDELINES; DISTRIBUTOR
QUALITY PROGRAM ...................................................................................................4
4.1 Distributor Quality Program. .........................................................................................5
5.0 APPROVED PRODUCTS...............................................................................................5
5.1 Approved Products. .......................................................................................................5
5.2 Title to Approved Products. ..........................................................................................5
5.3 Proprietary Products. .....................................................................................................5
5.4 Substitutions of Approved Products. .............................................................................6
5.5 Isolation and Recall Procedures. ....................................................................................6
6.0 SUPPLIERS ....................................................................................................................6
6.1 Suppliers. ......................................................................................................................6
7.0 INVENTORY .................................................................................................................6
7.1 Inventory. .....................................................................................................................6
7.2 Inventory Management. ................................................................................................6
7.3 Inventory Management Report. .....................................................................................7
7.4 Inventory Management of Obsolete Product. .................................................................7
8.0 PROMOTIONS ...............................................................................................................7
8.1 Promotions. ...................................................................................................................7
9.0 ORDERS .........................................................................................................................7
9.1 Order Guide. .................................................................................................................7
9.2 Approved Product Orders. .............................................................................................8
10.0 DELIVERIES ..................................................................................................................8
10.1 Deliveries. .................................................................................................................8
10.2 Delivery Drivers. .......................................................................................................8
10.3 Route Changes. .........................................................................................................8
10.4 Expedited Deliveries..................................................................................................8
10.5 Unscheduled Deliveries. ............................................................................................8
10.6 Order Error by Distributor. ........................................................................................9
10.7 Delivery Schedules. ...................................................................................................9
10.8 Unattended Deliveries. ..............................................................................................9
10.9 Order Skip Days Allowed ..........................................................................................9
11.0 APPROVED PRODUCT RETURNS ............................................................................ 10
11.1 Return of Damaged or Incorrectly Shipped Approved Products. .............................. 10
11.2 Order Error by Operator. ......................................................................................... 10
12.0 COLLECTIVE SERVICE STANDARDS ..................................................................... 10
12.1 Collective Service Standards for all Restaurants Covered by this Agreement. ... Error!
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