Page 83 - Car Sales Training Manual
P. 83
END RESULT: • You always prepare professionally written contracts.
• Minimise legal exposure for your Dealership.
• Correct vehicle and options are ordered. • Cancellations are minimised.
ROLE-PLAY ACTIVITIES:
(i) Practise writing up an order using fictitious model/specifications and personal details.
Practise your manner and words used while carrying this out. Be positive and business-like.
(Always ensure your customer is offered another tea or coffee while this is being carried out.)
C.10–2of 3
