Page 2 - Panduan ICT KVTI
P. 2
ISI KANDUNGAN
1.0 Tugasan Ketua Unit Teknologi Maklumat.................................................................... 1
1.2 Tugasan Umum Ketua Teknologi Maklumat ............................................................ 2
2.0 Fail Pengurusan ICT dan Buku Rekod ........................................................................ 3
2.1 Senarai Fail Pengurusan Teknologi Maklumat – HARDCOPY (Fail Kendiri)............ 4
2.2 Pengurusan Buku Rekod......................................................................................... 5
2.3 Tatacara Rekod Pergerakan Alatan Daftar Harta Modal .......................................... 5
3.0 Panduan Pengurusan Makmal Komputer .................................................................... 6
3.1 Senarai Semak Kemudahan Makmal Komputer – Bahagian : 1 .............................. 6
3.2 Senarai Semak Kemudahan Makmal Komputer – Bahagian : 2 .............................. 7
3.3 Papan Kenyataan Makmal Komputer ...................................................................... 7
4.0 Pengurusan Briged Bestari ......................................................................................... 8
5.0 Tatacara Aduan Support Ticketing System (STS) ....................................................... 9
5.1 Senarai Butiran Aduan Penyenggaraan Bagi Setiap Peralatan ICT dalam STS .....11
5.2 Borang Aduan Support Ticketing System (STS) .....................................................13
6.0 Tatacara Aduan 1bnselfcare ......................................................................................14
7.0 Senarai Umum Peralatan ICT ....................................................................................15
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