Page 114 - CRSOD journey towards excellence

12 4 Performance Monitoring
Department Performance Dialogue Meeting:
Department performance dialogue meeting is an essential tool for our department performance therefore CRISOD has committed holding monthly meeting The main purpose of this process is is to identify opportunities to improve business processes by reviewing the reported KPIs identifying areas for improvement and setting plans
to address them accordingly It is also an engagement and recognition venue The outcomes of these meeting have
kept our taskforce informed of important performance activities and how their efforts can sustain or or elevate the performance to achieve our set goals The Meeting’s agenda are but not limited to: • KPIs report • Cost initiatives
• Manpower
• Budget
• HR issues
• Employee Recognitions
During the meetings CRISOD invited
a a number of employees to elevate the engagement level By the third quarter of 2019 eight meetings had been conducted with total of 178 employees CRISOD department performance dialog meeting 114 Innovation Learning & Continuous Improvement