Page 308 - Luxart-Catalog-2024-Q1-NP 2.indd

VENDOR VENDOR INFORMATION
INFORMATION
VENDOR VENDOR INFORMATION
INFORMATION
Terms Terms & & Conditions Conditions Customer Customer Service Service Contacts
Contacts
Terms Terms & & Conditions Conditions Customer Customer Service Service Contacts
Contacts
27 GEORGETOWNBUILDINGSOLUTIONS LLC–ItemswiththissymbolareordereddirectlyfromGeorgetownBuildingSolutions LLC LLC To place an order or or or for Customer Customer Service Service Inquiries: Customer Customer Service Service Hours: Monday through Friday 8:30 AM to to to 5:00 PM (EST) Customer Customer Service Service Phone: (469) 478-3170 Customer Customer Service Service e-mail: support@georgetownsolutions com Shipping: Order minimum
1 1 1 1 tub tub Prepaid Freight for for for T/L orders Receive a a a a a $150 freight freight credit credit for for for 12 12 packs of skirted tubs and and $125 freight freight credit credit for for for freestanding tubs ordered in in in multiples of 3 Returns: Return Return goods authorization from Georgetown Building Solutions LLC required prior to to returning any product Warranty: Hajoca locations should contact Georgetown Building Solutions LLC customer service to to to report suspected defective products or or Mainline Customer Service at at 225-295-4212 - - - mlcustomerservice@hajoca com Full warranty information is available at www luxartcollection com 28 TRIBAL MANUFACTURING INC – Items with this symbol are ordered directly from Tribal Manufacturing Inc To place an an order order or or for Customer Customer Customer Service Service Service Inquiries: Customer Customer Customer Service Service Service Hours: Monday through Friday 8:00 AM to to to to 5:00 PM (EST) Customer Customer Customer Service Service Service Phone: (269) 781-3901 Customer Service e-mail: shae pratt@tribalMFG com Shipping Terms: Prepaid Freight for orders of $750 and above Returns: Return Return goods authorization from Tribal Manufacturing Inc required prior to returning any product and are subject to to to to restocking charge Warranty: Hajoca locations should contact Tribal Manufacturing Inc customer service to to to to report suspected defective products or or Mainline Customer Service at at 225-295-4212 - - - mlcustomerservice@hajoca com Full warranty information is available at www mainlinecollection com 29 BMIUSA BMIUSA INC –ItemswiththissymbolareordereddirectlyfromBMIUSA Inc ForCustomerServiceInquiries:CustomerService Hours: Monday through Friday 7:00 AM to to to 5:00 PM (EDT) Customer Customer Service Service Phone: (800) (800) 361-1452 Customer Customer Service Service Fax: (800) (800) 561-8579 Email inquiries: usaservice@bmicanada com Shipping Terms: $1 500 Mainline Mainline only or $750 $750 Mainline Mainline products products and $750 $750 BMI products products for FFA Returns: Returns Returns require written authorization and are subject to to restocking charge Warranty: Hajoca locations should contact BMI USA Inc customer service to to to report suspected defective products or or Mainline Customer Service at 225-295-4212 - - - mlcustomerservice@hajoca com com Full warranty information is available at at www mainlinecollection com com 30 SOLEMAT–ItemswiththissymbolareordereddirectlyfromSolemat ToplaceanorderorforCustomerServiceInquiries:Customer Service Service Service Hours: Monday through Friday 8:00 AM to to to 5:00 PM (EST) Customer Customer Service Service Service Phone: (905)-847-9269 Customer Customer Service Service Service Fax: (905)- (905)- 847-5548 Email Inquiries: james@solemat com Shipping Terms: $500 00 00 order qualifies for FFA Returns: N/A on custom logo products Return Authorization required on on on on sole pads Warranty: Hajoca locations should contact Solemat customer service to to report suspected defective products Full warranty information is available at at www mainlinecollection com 31 K-FLEX – Items with this symbol are ordered directly from K-Flex USA LLC To place an order order use EDI 850 855 856 810 For Customer Customer Customer Service Service Service Inquiries: Customer Customer Service Service Service Hours: Monday through Friday 8:00 AM to to to 5:00 PM (EST) Customer Customer Service Service Service Phone: (919) 435-5550 Customer Service e-mail: lisa haagsman@kflexusa com Shipping Terms: Prepaid Freight for orders of 2 pallets (15 boxes rubber/pallet 16 boxes PE/pallet) Returns: RGA required 30% restock fee + return freight Warranty: Contact K-Flex Customer Service directly to to to report suspected defective products Full warranty information is available at at www mainlinecollection com 32 BENJAMIN MANUFACTURING - Items with this symbol are ordered directly from Benjamin Manufacturing To place an an order order or or or or for Customer Customer Customer Service Service Service Inquires: Customer Customer Customer Service Service Service Hours: Monday through Friday 8:00 AM to to to to 5:00 PM (EST) Customer Customer Customer Service Service Service Phone: (770) 941-1433 941-1433 extension 1 1 1 1 1 1 Customer Service Fax: (770) 941-1433 941-1433 Email Inquiries: cs@benjaminmfg com Shipping Terms: 1 1 1 1 1 1 Case qualifies for FFA FFA Mainline products products can be combined with branded products products to to meet FFA FFA Returns: Returns Returns require approval from customer service Contact Benjamin Manufacturing directly to report suspected defective products Full warranty information is available at at www mainlinecollection com 306 5