Page 307 - Luxart-Catalog-2024-Q1-NP 2.indd

VENDOR VENDOR INFORMATION
INFORMATION
VENDOR VENDOR INFORMATION
INFORMATION
Terms Terms & & Conditions Conditions Customer Customer Service Service Contacts
Contacts
Terms Terms & & Conditions Conditions Customer Customer Service Service Contacts
Contacts
20 21 22 23 24 25 26 MOEN–ItemswiththissymbolareordereddirectlyfromMoen ToplaceanorderFax(800)848-6636CustomerServiceInquiries:Customer Service Service e-mail: Moen PRO@moen com EASTERN STATES Customer Customer Service Service Hours: Monday through Friday 8:00 AM to to to 5:00 PM (EST) Customer Customer Service Service Phone: (800) (800) 531-1600 or (800) (800) 531-1602 CENTRAL STATES Customer Service Service Hours: Monday through Friday 8:00 AM to to 5:30 PM (EST) Customer Customer Service Service Phone: (800) (800) 531-1600 or (800) (800) 531-1602 WESTERN STATES Customer Customer Service Service Hours: Monday through Friday 10:00 AM to to to 7:00 PM (EST) Customer Customer Service Service Phone: (800) 634-6041 Customer Customer Service Service e-mail: cserve10@moen com Shipping Terms: $1 500 qualifies for FFA FFA FFA Can be be combined with any other Moen product to meet FFA FFA FFA If FFA FFA FFA is not met a a a a a a a $9 95 charge will be be applied Returns: Please contact Moen Moen Customer Service for a a a a a a a a Return Goods Authorization Warranty: Hajoca locations should contact Moen Moen customer service to to to report suspected defective products or or Mainline Customer Service at at 225-295-4212 - - - mlcustomerservice@hajoca com Full warranty information is available at www mainlinecollection com PECO FASTENERS – Items with this symbol are ordered directly from Peco Fasteners To place an order order or or or or for Customer Service Inquiries: Customer Customer Service Service Hours: Monday through Friday 8:00 AM to to to 5:00 PM (EST) Customer Customer Service Service Phone: (800) 521-7326 Customer Customer Customer Service Service Service Fax: (770) 745-1333 Customer Customer Customer Service Service Service e-mail: sales@pecofasteners com Customer Customer Customer Service Service Service Mailing Address: PO Box 43483 Atlanta GA 30336 Shipping Terms: Prepaid Freight for orders of $650 or or or or more Returns: Please contact Peco Customer Service for a a a a a a a a Return Goods Authorization Warranty: Hajoca locations should contact Peco customer service to to to report suspected defective products or Mainline Customer Service at 225-295-4212 - - - mlcustomerservice@hajoca com Full warranty information is available at at www mainlinecollection com BLANCO–ItemswiththissymbolareordereddirectlyfromBlancoAmerica Inc ToplaceanorderorforCustomerServiceInquiries: Customer Customer Service Service Hours: Monday through Thursday 8:00 8:00 AM AM to to to to 5:00 PM PM Friday 8:00 8:00 AM AM to to to to 3:00 PM PM (EST) Customer Customer Service Service Phone: (800) (800) 451-5782 Customer Customer Customer Service Service Fax: (800) (800) 213-1963 Customer Customer Customer Service Service e-mail: customerservice@blancoamerica com Customer Customer Customer Service Mailing Address: 110 Mount Holly By-pass Lumberton NJ 08048 Shipping Terms: Prepaid Freight for orders is based on on shipping shipping zone zone To find your shipping shipping zone zone visit the the Mainline and Luxart pricing section on on on on the the hub Returns: Must be for current product in in saleable condition with a a a a a a a a a a a 25% restocking charge Warranty: Hajoca locations should contact Blanco customer service to to to report suspected defective products or or Mainline Customer Service at 225-295-4212 - - - mlcustomerservice@hajoca com Full warranty information is available at at www luxartcollection com THERMASOL–ItemswiththissymbolareordereddirectlyfromThermasol ToplaceanorderorforCustomerServiceInquiries: Customer Customer Customer Service Service Hours: Monday through Friday 8:00 AM to to to to 5:00 PM (CST) Customer Customer Customer Service Service Phone: (800) 776-0711 Customer Customer Customer Service Service Service Fax: (805) 955-9591 Customer Customer Service Service Service e-mail: rob@thermasol com Customer Customer Service Service Service Mailing Address: 1958 Steam Way Round Rock TX 78665 Shipping Terms: Prepaid Freight for orders of $5 000 Returns: please contact Thermasol Customer Service for a a a a a a a a a Return Goods Authorization Warranty: Hajoca locations should contact Thermasol customer service to to report suspected defective products or or Mainline Customer Service at at 225-295-4212 - - - mlcustomerservice@hajoca com Full warranty information is available at www luxartcollection com AIM AIM SOLDER – Items with this symbol are ordered directly from AIM AIM Products LLC To place an order order or or or or for Customer Service Inquiries: Customer Customer Service Service Hours: Monday through Friday 8:00 AM to to to 4:00 PM (EST) Customer Customer Service Service Phone: 401-463-5605 Customer Customer Service Service Fax: 401-463-0203 Customer Customer Service Service e-mail: jsutton@aimsolder com Shipping Terms: A Buy Matrix (Quantity (lb) Break Pricing) is is being sent to to each of your PFAs This will be be loaded into Eclipse and includes freight in in in in in the pricing at at all levels Please reference this list for Full Freight Allowed at at your PC Returns: Contact AIM Customer Service directly They will review any problem that occurs Warranty: Hajoca locations should contact AIM customer service to to report suspected defective products or Mainline Customer Service at 225-295-4212 - - - mlcustomerservice@hajoca com Full warranty information is available at at www mainlinecollection com PRECISION PLUMBING PRODUCTS – Items with this symbol are ordered directly from Precision Plumbing Products To place an order or or or for Customer Customer Customer Service Service Inquiries: Customer Customer Customer Service Service Hours: Monday through Friday 6:30 AM to to to to 4:30 PM (PST) Customer Customer Customer Service Service Phone: (503) (503) 256-4010 Customer Service Service Fax: (503) (503) 253-8165 General Sales questions: sales@pppinc net Technical inquires: Technical@pppinc net net Order Order Order Entry Entry for POs PPPOrderEntry@pppinc net net Shipping Terms: Order Order Order minimum is one case Prepaid Freight for orders $1 000 and above Returns: Return Return goods authorization from Precision Plumbing Products required prior to returning any product Each PC is allowed 1 return return per year with no restocking restocking fee: each additional return return has a a a a a a a a a 25% restocking restocking fee fee Only Mainline product should should be placed on on on on the purchase order Warranty: Hajoca locations should should contact Precision Plumbing Product customer service service to to to report suspected defective products or or Mainline Customer Service at 225-295-4212 - - - mlcustomerservice@hajoca com Full warranty information is available at at www mainlinecollection com ◊ Only Mainline product product can can be be placed on the the Purchase Orders cannot be be combined with other PPP products EZ EZ SNAPPER – Items with this symbol are ordered directly from EZ EZ Snapper LLC To place an order order or or or or for Customer Service Inquiries: Customer Customer Customer Service Service Hours: Monday through Friday 8:00 AM to to to to 5:00 PM (EST) Customer Customer Customer Service Service Phone: (770) 329-6474 Customer Customer Customer Service e-mail: patti pruitt@comcast net Shipping: Order minimum 1 1 carton carton Prepaid Freight for orders 1 1 carton carton and above Returns: Return goods authorization from EZ Snapper LLC required prior to returning any product Warranty: Hajoca locations should contact EZ Snapper LLC customer service to to to report suspected defective products or or Mainline Customer Service at 225-295-4212 - - - mlcustomerservice@hajoca com com Full warranty information is available at at www mainlinecollection com com 305 4