Page 54 - Southeast Plastics 2019 Catalog_04_17_19_Neat

Terms & Conditions

TERMS: Net 30 days from date of invoice to customers with approved credit. Credit applications are
Available upon request. Please allow 30 days for credit approval upon receipt of signed credit
application. Interest will be charged at the rate of 1-1/2% per month (18% per annum) on all
past due accounts. Customers whose accounts are 30 days past due will be shipped C.O.D.
All shipments are F.O.B. our warehouse. Any customer issuing a NSF check will be placed
on Cash in Advance and will be required to pay a $50.00 NSF check charge.
CREDIT CARDS: VISA, MasterCard, Discover, and AMEX accepted
Card is authorized at time of order and billed after shipment is made.
Payment of invoices on account can be done for a 2% service charge.
NEW ACCOUNTS: Customers having satisfactory credit ratings will be shipped on open account.

Credit references will
be requested on new accounts prior to shipment. All shipments made prior to credit approval will
require credit card or payment in full when order is placed. Please allow 30 days for
credit approval upon receipt of signed credit application.
MINIMUM ORDER: A $15.00 minimum order is required for all shipments except on filling back orders.
BACKORDERS: All backorders will be shipped as merchandise is available unless previously cancelled by
customer.
SHIPPING: All orders will be shipped UPS or truck unless otherwise specified. Truck shipments are sent freight
collect, unless other arrangements have been made. Truck shipments can be sent prepaid and we
will bill your account for an additional $10 fee.
DOUBLE BOXING: A $2.00 fee will be charged for all boxes when double boxing is requested.

For a map of directions to
our warehouse, simply call
1-866-491-9044 or go to our
Web site at www.southeastplastics.com
Call Center Is Open
8:00 a.m. to 5:00 pm EST

CLAIMS AND RETURNS
ALL CLAIMS AND DISCREPANCIES MUST BE REPORTED WITHIN 10 DAYS OF RECEIPT OF SHIPMENT
CLAIMS
Deductions from remittances will not be allowed unless authorized by SE Plastics in writing.
All claims for lost or damaged merchandise can be filed with SE Plastics LLC
SE Plastics LLC liability ceases upon carriers receipt of shipment in good order.
TRUCK SHIPMENTS - Count and inspect packages for damage BEFORE signing the freight bill.
Describe any damage or carton shortages on the bill and file a claim with the carrier.
RETURNS
All products to be returned due to incorrect item shipped or defective merchandise must receive prior approval by
Southeast Plastics LLC. Return of customer error stock merchandise will be subject to a 15% restocking charge minimum.
Credit will not be given for products received in unsellable condition. Credit for returned merchandise
Will be applied upon receipt and inspection of products. Custom and cut merchandise is nonreturnable.
All requests to return goods must be received within 30 days of receipt of original purchase.

Southeast Plastics LLC * 2619 Trent Rd New Bern, NC 28562* PO Box 14905 866-491-9044 office