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Help Desk
Help Desk

24×7 Network Monitoring and Proactive Maintenance
Unlimited Remote & Onsite Technical Support

CTTS uses industry-leading software with years of customization to
provide the most accurate network monitoring possible. We monitor CTTS aims to include unlimited remote and onsite technical
not only your servers, but your routers, switches, desktops, tablets, support with all of our Managed Service packages. Unlimited
and mobile phones. support means that you never have to worry about support
hours. If there’s a problem, CTTS will take care of it. This saves
everyone the time and trouble of keeping track of how often
Preventative maintenance is the secret to keeping technology running
optimally and avoiding expensive down time and data loss. and how long we are on-site and eliminates the administrative
work of hourly billing on our end.
We monitor your network 24 hours a day, 7 days a week. When an
issue arises, CTTS technicians and engineers are automatically alerted
and dispatched if necessary. More often than not, we reach out to you Technical Support
to let you know that the problem has been resolved before you even When you’re a small company in Central Texas, affording everything that keeps your
had a chance to notice anything was wrong.
business growth at optimum levels can be quite a challenge. From wages to services to just
keeping the lights on, running a small business takes a daily effort. So what happens when
All New Partnerships Start With A Network Assessment your company needs affordable computer service? CTTS’ help desk services can help with
just that, and not only are our services professional, but affordable too.
At no cost or obligation, we’ll come on site to perform a complete network assessment to see if your
network is properly maintained for maximum speed, security, and performance. We’ll look for hidden We provide many things to assist your company. When you have problems with anything
problems like spyware, failing hard drives, or out-of-date security patches, as well as check your computer related, we’re on standby to solve your problems immediately and without
network’s security, system back ups, and other critical maintenance issues that can turn into charging you monstrous fees to do so. When you need assistance with network and PC
extended downtime and expensive repair bills.. issues, software support, or virus removal, CTTS is here to help you.

When you sign up with our managed services, here are some of the CTTS’ tech support doesn’t end there. Here are a few more excellent benefits:

substantial benefits:
• An incredible knowledge base – We can help you with just about anything computer
• Tailored Packages – We know that every business’ needs are completely different from the related, and when we can’t, we’ll find someone who can.
next, so we offer 100% custom packages for any business size or budget. • Increased productivity – With significantly reduced downtime, you’ll see an increase in
• Predictable costs 24/7 – CTTS doesn’t charge you more when your network is down or a how much work gets done by your employees.
server fails. Our flat-rate fee covers all of that whenever you need it done. • More available capital – Because you’re not paying us to be there full time, we reduce
• Ramped up productivity – Never stress again about network failures, as our managed your IT costs significantly, leaving capital available for other projects.
services include round-the-clock monitoring of your computers and network to help prevent
problems before they happen. Most of our technical support packages are all-inclusive and cover all support services for
your employees. This includes (but is not limited to) virus removals, printing issues,
• We are always available – Part of what makes our managed services so exceptional is that we
are always available, regardless of time or holiday. general help desk issues, and emergency services. Although there are some services that
fall outside of the scope of our unlimited packages, we’re upfront about what is included
and at no point will you receive a bill for services that you did not agree to. *Please note:
You can rest easy when you put your IT support needs in our hands. Contact us today for more
information. Not everyone will qualify for unlimited service, a network assessment is required for
qualification.

Schedule You Free Network Assessment Today!ou Free Network Assessment Today!
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Schedule You Free Network Assessment Today!ou Free Network Assessment Today!
(512) 388-5559 CTTSonline.com/managed-services (512) 388-5559 CTTSonline.com/help-desk 5
(512) 388-5559 CTTSonline.com/help-desk
(512) 388-5559 CTTSonline.com/managed-services