Page 2 - 2016 GCSS Newsletter-Issue 10-November 2016_Neat

Spotlight

Newly Launched Europe Benefit Websites -

Retail Discounts Benefit Platform & ‘Your Benefits Room’

By: Rafael Gonzalez & Hayley Chaplin

In answer to a regular request from our
colleagues in Continental Europe via the
Employee Forum, we looked at finding a
provider for a Retail Discount Platform, that
would not be cost prohibitive, due to the
relatively small number of corporate
employees based in Continental Europe.

Through a company called SVM Global we launched this platform on
20 September to all our colleagues in corporate offices, Managed Hotels
and even Franchise Hotels – across France, Germany, Spain, Italy,
Belgium, Portugal, Netherlands and Austria. It was a challenge to find a
provider that would have a range of retailers, provide translations across
the various countries whilst not charging a fortune. To date we have had
limited registrations but we look forward to continue to expand usage and
the available discounts.

On 10 October we launched a new benefits platform to all our UK
Corporate, CRO, and Managed Hotel Employees – a total audience of
more than 1,800 colleagues.

This is an updated version of our previous ‘Thinking Benefits’ website that
provided retail discounts, and is now called ‘Your Benefits Room’. Aside
from providing the retail discounts, it also provides information about all
the benefits available to our UK colleagues, variable by band and location.

This is a ‘one stop shop’ with all the information accessible in one place.
No more hunting for policies and plans via Merlin – this website directs
each colleague to what is applicable to them!

It has taken months of preparation and mapping to get right
the individual log ins by each band, corporate location,
Reservation centre or hotel. The website is easily accessible
on PC, tablet and smartphones. There has been a whole new
visual identity designed, and all icons are available for use as
tiles (see screenshot of the website on the left), icon only or
door hangers.
Launched on Monday, 10 October, we had more than 50%
of corporate employees registered by Thursday. To date we
have over 1,200 activated users, and a retail value already
spent of over £19,000!
To access ‘Your Benefits Room’ website, visit https://
ihg.hapibenefits.com. For non-UK employees, you may
have a glimpse of the website by using demo log in details:
 Username: ihg21@hapibenefits.com
 Password: Testing123
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