Page 11 - August 2019 Ulupono

AH Castle hosts HPU nursing students from Korea
Steve Bovey, Quality Supervisor, and
Tracie Ann Tjapkes, Director of Wellness & Lifestyle Medicine, hosted Hawai‘i Pacific University (HPU) nursing leadership and nursing students from Korea to help them understand American hospitals, quality care at Adventist Health Castle, and the Malcom Baldrige National Quality Award.
This is the fourth time Castle has partnered with HPU to help educate global nursing students.
Windward Surgery Center celebrates 10th anniversary
On July 19, the Windward Surgery Center (WSC) celebrated its 10th anniversary. The 9,000-square-foot center opened in June of 2009 as a partnership between Adventist Health Castle and a group of physicians.
The center is housed on two floors of the Harry & Jeanette Weinberg Medical Plaza
and Wellness Center, has two operating rooms, two endoscopy rooms and waiting and recovery rooms. WSC offers same-day surgery, screenings and other procedures in gastroenterology, general surgery, ophthalmology, orthopedics, gynecology, plastics, pain management and podiatry. WSC has done over 25,000 procedures in the last 10 years.
“We enjoyed being a part of their wonderful celebration with our physicians, team members, and community in their beautiful suite this afternoon,” AHCS President Kathy Raethel said at the celebration.
AH Castle featured in Baldrige Journal of Performance Excellence
The Baldrige Foundation recently published its Journal of Performance Excellence for
the year 2018–2019. The Foundation’s annual report on its activities included a page dedicated to Adventist Health Castle,
a recipient of the Malcolm Baldrige National Quality Award winner for 2017, as well as the four other exemplary organizations in the nation who received the award that year. The awards were presented at a ceremony held in Baltimore, Maryland, on
April 8, 2018.
Adventist Health Castle is the only organization in Hawai'i to win the Malcom Baldrige National Quality Award.
From left: (Front) Kris Kroeger, WSC Executive Director; Kathy Raethel, AH Castle President; and Laura Westphal, AH Castle Nursing Executive. (Back) Robert Jao, MD; Ryan Ashlock, AH Castle Operations Executive; Peter Roney, MD; James Panetta, MD; Heidar Thordarson, AH Castle Finance Officer; Glenn Akiona, MD; and Jesse Seibel, AH Director of Mission Integration and Spiritual Care.
AUGUST 2019 - ULUPONO | 11
BALDRIGE:
America’s Best Investment!
BALDRIGE FOUNDATION
JOURNAL OF PERFORMANCE EXCELLENCE 2018-2019
2017 MALCOLM BALDRIGE NATIONAL QUALITY AWARD RECIPIENTS
Adventist Health Castle
Kailua, Hawaii
Adventist Health Castle (AHC) is a community hospital system that provides inpatient and outpatient care to people who primarily live on the windward side of the Hawaiian island of O’ahu. It is one of 20 hospitals within the nonprofit, faith-based, Adventist Health system headquartered in Roseville, California.
the Centers for Medicare and Medicaid Services (CMS) for Value-Based Purchasing.
Employing 1,046 people, AHC’s main hospital is in Kailua, HI, with two professional centers and a rural health clinic also located on the windward side of
the island. The Center’s services include 24-hour emergency care, inpatient acute care, the Vera Zilber Birth Center, a Joint Care Center, inpatient behavioral health services, multi-specialty surgical services, cardiovascular services, neurological services, the Hawaii Center for Metabolic and Bariatric Surgery, outpatient services, chemotherapy clinic, imaging services, and the Wellness and Lifestyle Medicine Center.
• AHC’s levels of physician engagement are also
in the top 10 percent of national results. For three Gallup survey questions that are considered key dimensions of physician engagement—in which respondents are asked about the health care organization for safety, as a place to practice medicine, and for quality of care—AHC is currently in the 95th, 97th, and 97th percentiles, respectively, on these measures.
• AHC boasts rates from below one percent to zero for common hospital-acquired infections, as well as patient falls. AHC has been a top performer nationally for having had zero catheter-associated urinary tract infections (CAUTI) in its inpatient units for the last three years and 5 months. AHC’s intensive care unit (ICU) is performing in the top decile of ICUs nationwide, having maintained
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a central-line-associated blood stream infection (CLABSI) rate of zero for four of the last five years.
• AHC has met or surpassed top-quartile levels— improving its performance by 12 percent from 2014 to 2016—on composite measures of patient safety, evidence-based care, and mortality related to its clinical care processes. AHC’s rates of compliance for evidence-based practices to improve outcomes for venous thromboembolism, stroke, and sepsis,
as well as elective delivery guidelines for AHC Birth Center patients, have achieved or surpassed top 10 percent performance levels in national comparisons
in recent years.
• For the past three years, AHC has performed in
thetopthreepercentofthenation’shealthcare AMdavlceonltmistBHaeldarlitgheCNaastlieonParelsQidueanlittyKaAtwhyaRrda.ethelacceptsthe2017 organizations for inpatient care results reported to
18 | 2018-2019 Baldrige Foundation Journal of Performance Excellence