Page 48 - GIADA-May-2018-Final

BOLSTER YOUR DEALERSHIP’S DIGITAL EXPERIENCE WITH FLEXIBLE F&I SOLUTIONS

Continued from page 8 Everybody wins Say hello to today
They can download, print, and retain Once signed by your customer, the contract The future of vehicle retail is already here.
customer copies that are in line with is immediately accessible in electronic form The line between in-store and online is
your compliance obligations. Customers to you, the dealer. Your dealership applies blurring these days, as an end-to-end
appreciate having time to leisurely go the necessary signature(s) to the contract digital experience is becoming standard.
through each line of an e-contract at their package, and a link to the final, fully
own pace, instead of feeling rushed and executed contract package is emailed back Stay true to your unique strategies, but use
sometimes confused by an in-store F&I to the buyer for their records. technology to ramp up your presence in
closing process. the online retail world to attract customers
Now you just need to meet up for the that desire to choose their F&I process.
Not only can customers review documents, buyer to take delivery of the vehicle. How’s You are still controlling the processes, but
but you can take it a step further and that for an optimal digital experience for providing consumers the flexibility to pick
provide them with the flexibility to customers? their own path.
electronically sign the financing contract
package remotely. The contract package But it’s not just the customer that saves It will make vehicle buying an enjoyable
can include ancillary documents, such as time by reducing document-generation event they’ll want to tell all their friends
aftermarket contracts, and will provide the time and the in-store F&I closing process. about, and experience again. n
transparency they desire and the ability to Electronic distribution of your e-contract
sign exactly what they see. to your finance source will complete the Brad Rogers is the chief operating officer of
fully electronic process, delivering an error- RouteOne LLC, a joint venture between Ally
With a quick consent to e-sign, customers free contract, cutting your CITs, and saving Financial, Ford Motor Credit Company,
can apply an electronic signature by typing you valuable cash flow. TD Auto Finance, and Toyota Financial
it in with a traditional keyboard or by Services. He is responsible for managing all
signing with their finger on a touchscreen sales, customer strategy, integrations, and
device. support services for the company.

46 | GIADA Independent Auto Dealer MAY 2018