Page 7 - CHC Annual Report Booklet_Final Version_3.8.19

Caring Health Center, a Federally
Qualified Health Center, provides
tremendous value and positively 2018 At-A-Glance
impacts our communities—from
JOBS and ECONOMIC STIMULUS
to local communities; SAVINGS
to the health care system; ACCESS 70,159 19,148 273
to care for vulnerable populations.
TOTAL HEALTH TOTAL UNDUPLICATED AVERAGE DAILY
CENTER VISITS PATIENTS HEALTH VISITS
2018 COMMUNITY IMPACT

Serves Massachusetts residents WHO WE SERVED Patient Ethnicity (Self-Reported)
from the Upper Hill, Forest Park,
East Forest Park, and Six Corners 56%
neighborhoods in Springfield. White
97% of patients are LOW-INCOME
In addition, residents of West
(Below 200% of the Federal Poverty Level)
Springfield, Chicopee, Holyoke,
1%
and the Greater Ware Region. Multicultural
5%
Other
Accepts public and private 77% are covered 6%
insurance and turns no one away by Medicaid Unreported
10%
regardless of their ability to pay Asian
22%
African/Black
Largest refugee health program in
50% best served in a
Massachusetts providing medical
language other than English
interpretation in 34 languages
Offers individual/group exercise Age Groups Served
programs and nutrition counseling Patient Race (Self-Reported)
in a state-of-the-art wellness 65+ 10%
center 50%
Non-Hispanic 21%
50-64
Provides an on-site pharmacy 22%
35-49
and laboratory services
3%
Unreported 19-34 23%
47% 0-18 24%
Hispanic

2018 SOURCES OF FUNDING
Top 5 Languages
Fees and health insurance
50% HOW WE SERVED
reimbursement
(third-party revenue) English
23%
Dental
17% Pharmacy Spanish
7%
Federal government Arabic Behavioral Health
15%
2%
grants/contracts Substance Use Disorder
Vietnamese
11% State funding 2%
Russian 65% Nutritionist
Primary Care
3% Other 1%
Enabling Services
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