Page 2 - The Argyll Standard - February 2020

SUPPORT TEAM NEWS

WELCOME JEAN-MICHEL ORIEUX

Jean-Michel Orieux joined The Argyll Club as CEO on Monday 3rd February. We managed
to find a brief moment in his diary to interview him on his background, his thoughts on
The Argyll Club, what he’s looking forward to as CEO, our values and more!
What are your first impressions of the premium customer service and operational
business? excellence.
First, I’d like to say a big thank you What are you looking forward to the
to everyone for giving me such a warm most as CEO of The Argyll Club?
welcome to The Argyll Club! In the short
amount of time I have been here I have been I am excited to take The Argyll Club on
struck by the loyalty and the passion of the its next phase of growth working with you
team towards the club and its members. I all. Our aim is to ensure we further enhance
welcome the fact that we have years and recognition as the premium office co-
years of experience in the company and working company in London, offering not
I look forward to working with you all to only amazing addresses but also exceptional
pursue the journey The Argyll Club has customer service.
embarked on. I want to congratulate the Which of our values do you most resonate
winners and the nominees for the Academy with and why?
Awards 2020; I was sorry not to be able to
attend what I hear was a fantastic night of I resonate highly with all five key values:
celebrations and praise. elegance in behaviour towards each other
but also to our customers, flexibility which
What is your background, and how did is vital in service led activity, tenacity to find
you come to your role at The Argyll Club? core strength to overcome and overturn
I have spent the last 32 years in the bumps in the road, and trust which is a basic
hospitality and service industry, after value in business, people management and
completing a master’s degree in hospitality leadership.
management. After graduating I worked How do you spend your spare time?
for Hyatt International for 10 years. The
job took me to five different countries: In my spare time I try to exercise where
Australia, Yugoslavia, Morocco, France and I can, but I also like to bake! Hopefully the
Israel. After so much travel I was ready to two cancel each other out. I enjoy reading
settle in London and I decided to focus my and travelling; my ideal weekend
career on high street brands. I proceeded to combines all of this.
work for Liberty, Conran Restaurants, and
ended up setting up Paul Bakery, where
I remained as CEO for over eight years.
The opportunity here at The Argyll Club
provides an opportunity for me to combine
my experience running international hotels
in a multi-site branding environment with