Page 5 - JSOD - Shift 3 newsletter May 2019

BE A CUSTOMER ORINTED Shift 3 employee Kabli
IN RAMADAN Mohammed was prepared
an informative P.P
Presentation titled "Be a
Customer Oriented in
Ramadan" and delivered it
to all shift 3 members. The
presenter was highlighted
steps for dealing with angry
customers due to
customers may get angry
for a variety of reason,
some justified, some no
especially during Ramadan.
He also, advice his fellow
security men; greet with a
smile, remain calm, don't
take it personal, use your
best listening skills and find
a solution