Page 4 - Next Gen Services
P. 4

You want personalized, quick, convenient, and

         valuable solutions





            Your expectations for solutions                                    Your characteristics


                                     Easily tailored to key                                              Customers’ fundamental
            Personalized             business needs                            Digital                   behaviors are changing



                                     Adopted and rolled-out                                              Seek quicker resolution
            Quick                    instantly                                 Demanding                 and fewer hassles



                                     Easy to use and require                                             Sustained increase in
            Convenient               minimum training                          Impatient                 customer churn




                                     Clearly address and solve                                           Continuously evaluate
            Valuable                 key business needs                        Informed                  purchasing decisions





         © 2018  Cisco and/or its affiliates. All rights reserved.   Cisco Confidential
   1   2   3   4   5   6   7   8   9