Page 290 - 2019 Allstar Performance Parts and Equipment Catalog

TERMS & CONDITIONS

Returns Disclaimer of Warranty
To make sure that the item(s) get quickly processed, ALLSTAR PERFORMANCE makes no warranties…
please follow these simple steps.
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Allstar Performance makes no written, oral, expressed,
1. Call and request an RGA (Returned Goods or implied statement of warranty or guarantee on any
Authorization) number for the merchandise you wish product sold, other than for defects in materials or work-
to return. All merchandise to be returned must be manship as stated previously. Allstar Performance will not
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accompanied by an RGA number and be in its original assume liability for personal or property damage resulting
packaging. The product must be unused, unaltered from the use or misuse of any product we manufac-
and unchanged from its original state (unless it is a ture or sell, whether on the street or on the race track.
potential warranty issue). Any merchandise returned Purchase and/or use of these products implies recognition
that does not meet this criteria may be subjected to an and acceptance of this entire warranty and disclaimer by
additional handling fee or refusal.
customer.
2. Pack the parts carefully to avoid any damage during
shipping. Always use a sturdy shipping carton to ship
the parts back. Print your RGA number on the outside
of the shipping carton. Please do not write on, use Printing Disclaimer…
tape, or affix shipping labels to the product package Allstar Performance reserves the right to update, change
itself, because we must return it to stock and we can’t or modify any product or policy deemed necessary
sell a box that is defaced. without notice. Every effort has been made to avoid
3. We need the invoice number or, better yet, a copy printing errors, in this catalog and previous versions. We
of the original invoice showing when the part was disclaim any responsibility for application or specification
purchased. Please include this information with the errors.
merchandise you’re returning. We’re sorry, but we can
not accept returns on custom-built items.

Warranty Items That Require
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Allstar Performance warrants each new product to be Additional Shipping Charges
free from defects in both workmanship and materials for Some items in this catalog are too large for UPS or FedEx
a period of ninety (90) days from the date of purchase. ground shipment and therefore must be shipped via truck
Product in question should either be returned to the freight (pre-paid), some of these items may also include
dealer from which it was purchased, or shipped directly a shipping pallet surcharge. Throughout this catalog, the
to Allstar Performance along with an RGA (see above), parts that require truck freight or a pallet for shipment will
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proof of purchase and a complete description of the be marked with an appropriate icon.
problem. The product must be returned freight pre-paid;
COD’s will not be accepted. No parts will be reviewed for Note: Some packages and/or shipments may be subject to the application of
inspection if modifications have been made. If, after fac- dimensional weight when calculating freight charges. Dimensional weight, when
applied, may be significantly greater than the actual weight of a package and/or
tory inspection, the part is deemed to be defective, it will shipment and generally applies to products which are not very heavy, but large in
be replaced or a refund check will be issued. volume (LxWxH).

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