Page 282 - 2018 Allstar Performance Parts and Equipment Catalog

TERMS & CONDITIONS

Returns Disclaimer of Warranty
To make sure that the item(s) get quickly processed, ALLSTAR PERFORMANCE makes no warranties...
please follow these simple steps. Allstar Performance makes no written, oral, expressed,
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1. Call and request an RGA (Returned Goods or implied statement of warranty or guarantee on any
Authorization) number for the merchandise you wish product sold, other than for defects in materials or
to return. All merchandise to be returned must be workmanship as stated previously. Allstar Performance®
accompanied by an RGA number and be in its original will not assume liability for personal or property damage
packaging. The product must be unused, unaltered resulting from the use or misuse of any product we manu-
and unchanged from its original state (unless it is a facture or sell, whether on the street or on the race track.
potential warranty issue). Any merchandise returned Purchase and/or use of these products implies recognition
that does not meet this criteria may be subjected to an and acceptance of this entire warranty and disclaimer by
additional handling fee or refusal. customer.
2. Pack the parts carefully to avoid any damage during
shipping. Always use a sturdy shipping carton to ship
the parts back. Print your RGA number on the outside
of the shipping carton. Please do not write on, use Printing Disclaimer...
tape, or affix shipping labels to the product package Allstar Performance reserves the right to update, change
itself, because we must return it to stock and we can’t or modify any product or policy deemed necessary
sell a box that is defaced. without notice. Every effort has been made to avoid
3. We need the invoice number or, better yet, a copy printing errors, in this catalog and previous versions. We
of the original invoice showing when the part was disclaim any responsibility for application or specification
purchased. Please include this information with the errors.
merchandise you’re returning. Returns will be assessed
a $4.50 processing fee per RGA number. We’re sorry,
but we can not accept returns on custom-built items.
Items That Require
Warranty Additional Shipping Charges
Allstar Performance warrants each new product to be Some items in this catalog are too large for UPS or FedEx
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free from defects in both workmanship and materials for ground shipment and therefore must be shipped via truck
a period of ninety (90) days from the date of purchase. freight (pre-paid), some of these items may also include
Product in question should either be returned to the a shipping pallet surcharge. Throughout this catalog, the
dealer from which it was purchased, or shipped directly parts that require truck freight or a pallet for shipment will
to Allstar Performance along with an RGA (see above), be marked with an appropriate icon.
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proof of purchase and a complete description of the Note: Shipping charges for very large packages shipped by these means are
problem. The product must be returned freight pre-paid; invoiced according to dimensional weight rather than actual weight. For example,
COD’s will not be accepted. No parts will be reviewed for race car body parts are generally shipped in very large cartons. Their actual
inspection if modifications have been made. If, after fac- weight may be considerably less than 25 lbs., but their dimensional weight (a fig-
ure based upon the length, width and height of the package) when calculated by
tory inspection, the part is deemed to be defective, it will the parcel service may exceed the 50 lb. rate. Consequently, the shipping charges
be replaced or a refund check will be issued. will be based upon 50+ lbs. and not 25 lbs.

UNOH Team Photo: Mike Campbell UNOH Team Photo: Mike Campbell
280 www.allstarperformance.com