Page 28 - 3Q HUB newsletter

411 International HDH
the

Chet believes that mentor-

ing, training and sharing
From Page 2 “ experiences — including
If I impact one person’s life
what he learned while
“I always remembered each day, whether it’s by some in the trenches — helps
form solid work and per-
wanting to be a busi- sonal bonds. He is that
nessman like my dad, so small act of kindness or kind of boss whose office
that’s pretty generic,” he door is always open.
said with a laugh. mentoring or volunteering, “I’m not patting myself
Rhoads began paving on the back here, I’m
his way to that top lead- going to give God the
ership role in the insur- I’ve done my thing. glory on this one. He did
ance business after grad- ” not bless me with a hair-
uating from Duquesne line that’s for darn sure,
University, where he but he has really given
earned a bachelor’s de- — CHET RHOADS me the emotional intel-
gree with a double major ligence and intuition to
in marketing and human determine very quickly
resources. data journey for employ- balance sheet of employ- where people need to be
“I’ve always been in ers. “(Businesses) were er groups, we needed to raised up and mentored.
the insurance industry,” able to look for the dan- be able to predict and I get more satisfaction
he said. “It was the only gers and opportunities in look into the future. And than you’ll ever know
business I could get a job how their employees and the data analytics pro- by growing people’s
in at the time if I want- dependents were using vided that for us.” careers. That’s a huge,
ed to stay in Pittsburgh. their healthcare,” he said. By leaning into this huge thing for me.”
And I wanted to stay in “We could come up with data journey, Rhoads Rhoads also played a
Pittsburgh.” very specific initiatives led his team to record crucial role in securing
That decision proved and plan designs to sales that included new an acquisition — done all
to be beneficial to both implement to make the clients, cross-sells and virtually — that added
his company and the lives of the employees retentions. In fact, 2020 another $5 million to the
Pittsburgh business com- better health-wise – and — a year most business- company’s coffers.
munity. to impact the balance es would like to forget — “In a time when em-
Just as a skier antic- sheet of local companies. saw HUB HDH sales rev- ployers were laying
ipates a slope’s twists “I feel we hit a couple enue increase from $20 off employees, cutting
and turns, Rhoads has birds with one stone million to $33 million, bonuses, ceasing 401(k)
navigated the insurance there because we sup- thanks to Rhoads’ abil- matches, we increased
industry in similar fash- ported a startup, we’re ity to adjust and adapt our employee base by 10
ion, always planning, impacting the lives of during a pandemic. percent, paid 100 per-
predicting and pursuing. employees and depen- “As a firm, we have cent of our bonuses and
Before “data analytics” dents in the region, and impacted the popula- kept our 401(k) match,”
became a buzz word, it created significant tion health of employers he said with humility.
Rhoads was already growth for our firm,” and employees and kept Just like he would on
eyeing a small Station Rhoads said, noting their employees safe in a snowy black-diamond
Square startup compa- that the once-struggling the workplace. We had run, Rhoads is looking
ny of four employees to startup is now a thriving significant growth in ahead and mapping out
help HUB HDH do a deep national firm with 90 em- both of those spaces,” goals, which include
data-dive with important ployees. he said. “Our growth is doubling the size of HUB
healthcare information. “We’ve always done through making employ- HDH in the next couple
“We were their first cli- the financial data man- ees safer in their work years, both organically
ent,” he said, explaining agement that delivers environment and health- and through acquisi-
the venture was a win- financial reports of yes- ier through population tions, and creating a
win for both. terday’s news,” he said, health management, more diverse workforce.
The startup scrubbed “but I felt to differentiate which is good for this He also wants to bring
HUB’s raw claims, medi- ourselves in the market- region.” relevant solutions to the
cal metrics and prescrip- place, as well as to really Developing staff to its low-wage earner that will
tion drug data, which en- impact the lives of em- fullest potential is part provide financial well-
abled Rhoads to create a ployees and impact the of Rhoads’ credo. He See CHET, Page 30
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