Page 106 - FLL Virtual Binder 2018

Activity: For each purpose listed below, a sample question is provided. Write your own example for a dialogue you might have.
Purpose
Example
Your example
Keeping dialogue on track
“Help me understand how that relates to the objective of this coaching session.”
...
Problem solving
“What are the barriers that prevent us from doing this right every time?”
...
Seeking understanding
“Describe the factors you considered in reaching your decision.”
...
Gaining commitment
“What specific aspects of the project can I count on you delivering and by when?”
...
Furthering discussion
“Tell me more about your suggestion of how this might work.”
...
Confirming understanding
“What is the main message you have heard from me?”
...
Front Line Leadership Module: Dealing with Differences
106