Page 115 - FLL Virtual Binder 2018

A.S.K. Me! Quiz
The A.S.K. (Attitude, Skills, Knowledge) Me! Quiz provides an opportunity for you to check your understanding of the key concepts and principles of this module. All the questions and answers are taken directly from the manual. There is only one correct answer for each question. The answer key is on the following pages.
1. In a Continuous Improvement Environment, coaching is:
A. An on-going process.
B. Focused on improving team members skills and contributions.
C. Done one-on-one, but can also be effective with teams.
D. All of the above.
Whether coaching others to implement an action, reach targets or
2. develop their skills, a coach needs to understand motivational
drivers which:
A. Meet their un-met needs.
B. Influence their decisions.
C. Coax them to do something they do not want to do.
D. All of the above.
3. The steps of the Coaching Cycle are:
A. Skills, Knowledge, Attitude, and Environment.
B. Ideas, Action, Process, and People.
C. Plan, Dialogue, Check, and Act.
D. Blame, Berate, and Belittle.
Leaders in a Continuous Improvement Environment need to incorporate coaching into their standard work and:
A. B. C.
4.
Support formal coaching sessions with ongoing informal sessions. Develop a schedule for formal coaching sessions and stick to it. Involve the team member in creating action plans and next steps.
Front Line Leadership Module: Dealing with Differences
115