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12 Cloud Questions
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PAGE 15
PA
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23
By Pat Patterson, Director of Services for Avaya
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Organizational Design Determines Podcasts Telecom Management Success
Nortel Notes
OpenScape Cloud to North American CustDoemand for cloud services continues to
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OpenScape Cloud Powers Today’s Digital Workplace with Voice and Social Collaboration in a Single App
how secure is the cloud? No surprise, analysts
predict security products and cloud-based
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Be Fooled into
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PATTERSON continues on page 21 ›› o ering combining voice and collaboration into
a single solution, which makes it an appealing
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pleased to work wi(twhwUwn.vifoyicteo4nberti.ncgomth) is to our Don’t Let Your Clients
customers of all sizes.”
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that utilize contact centers—and consequently, said Tim Gaines, Senior Vice President of Sales
for resellers of contact center solutions. PCI
for North America, Unify. “ e combination
compliance mandates are rigorous, fees for non- of OpenScape Cloud’s carrier-grade voice
compliance can be debilitating, and there is little and social collaboration capabilities plus NTS
leniency being o ered to violators.
Direct’s expertise in delivering cloud-based
 e extent of organizabtyioWnsilltMhaetleanredeszu,bject solutions and services to the market will make
to PCI compliance is staggering. More than 12 this very compelling to customers.”
million businesses in the United States accept
card-based payments, through online, mobile,
ABOUT NTS DIRECT
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that accept credit card payments, setting a
customers, with their expertise and experience host of developments into motion for industries
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Executive Vice President of
solution in the North American market, and are
Global Sales at Voice4Net
he PCI Security Standards Council has “NTS Direct is a perfect partner to team with
established strict guidelines for companies to bring OpenScape Cloud to North American
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Boca Raton, FL - Unify, the Atos brand for
With recent high pro le cyber-attacks at and drive increased productivity.
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by 2019.
sizes that are looking to improve collaboration
TELECOM
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communications so ware and services, and
companies like Sony and U.S. government OpenScape Cloud is a fully managed carrier-
RESELLER .COM Enterprise TEM &
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NTS Direct, a leading value-added distributor
agencies, cloud security is in sharp focus. grade telephony service combined with team
The Latest
PAGE 15 PAGE 23
As we said in August, the C-suite likes the collaboration for a scalable,  exible, user-
ettini
PAGE 15
of voice and data technology solutions, has
By Pat Patterson, Director of
Podcasts
Management Success Telecom
a subscription-based cloud service) but may not two, industry-leading solutions: Circuit,
To VoIP or not to
announced that NTS Direct has launched
VoIP - Is that the Question? Part 5
Unify’s OpenScape Cloud in North America. NTS Direct will now o er OpenScape Cloud’s
D
ional Design Determines
Nortel Notes
cloud’s  exible OpEx model (o en deployed as focused solution. It briSnegrsvitcoegseftohreArvUaynaify’s
totally grasp the implications of adopting the Unify’s pelamtfaonrdmfoforrcltoeuamd sceorvlliacbeosrcaotniotninaunesdto
cloud.  is can lead to well-founded (and not so more, ansduOrgpe,ednrSicvaepnebVyociocrep, oforarteionntesripnrtiesre-sted
well-founded) fears about the security of a cloud
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solution. As a result, many large companies are tightolwy isnetceugreatiesdthaencdloauvdai?laNbolesvuiraprthise,calonuadly,sts
investing in the private cloud, while slowing their emproewdiecrtinsegcbuuristiynpersosedsuocftsaallnsdizcelsoutod-tbakaseetdhe
_JanFeb_2016.indd 13
use of the public cloud. nexsetcsuterpityinsetrhveicredsiwgitlallbjeoaurnneeayr.lyO$p9ebniSllcioapnemarket
According to one estimate, companies with Clobuyd20d1e9li.vers a high quality user experience
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of 1,154 cloud-based services, “ranging from sincgolemapapnioens lainkey Sdoenvyicaen, adsUw.Se.llgaosvaersncmaleanbtle
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the Contact Center:
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the way they collaborate, creating a more
20:02
MELENDEZ continues on page 16 ›› tracinoimnpg,liandcescuapnpobretd. Hebeialidtaqtuinagr,tearnedtihneBreoilstolintt,le
MELENDEZ continues on page 16 ›› connected and productive workforce which
p1-24_TR_JanFeb_2016.indd 13
05/02/2016 20:0
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