Page 15 - Telecom Reseller September-October 2017

September/October 2017
Telecom Reseller 15
Enterprise TEM & EMM
Auditing, optimization and inventory are at the heart of TEM and EMM vendor capabilities, so the moderate level of adoption of these solutions is puzzling considering the stated market importance of each activity.
e most common reasons cited by organizations for not using a TEM/EMM vendor in their telecom management practice are (1) inability to justify the added expense,
(2) activites handled internally/no third party
is necessary, and (3) belief that managing a TEM/EMM vendor and so ware is too much work. On the other side of the equation, 32%
of organizations using a TEM/EMM vendor solution report an increase in FTE e ciency and productivity gains because of the relationship. And, organizations with a TEM/EMM vendor realize an average cost savings of 9% against xed/wireline services and 12% against mobile/ wireless services.
ese ndings indicate that the TEM/EMM market has room to grow, but e orts are needed to help business and government organizations build business cases that neutralize perceptions inhibiting adoption. n
Ask the Telecom Pro - October 2017
Q: What does copper retirement mean?
A: PSTN transitioning is underway and carriers are retiring traditional copper network facilities. This means that, when retired, businesses and consumers will no longer be able to order services delivered using copper pairs and existing copper services will be replaced. A good resource for
tracking copper retirement status by carrier is the FCC’s Wireline Competition Bureau found at fcc.gov.
private cloud and an internal cloud? Q
: What’s the di erence between a
con guration that is not available to A
: Both terms refer to a cloud computing
the general public. A private cloud may be con gured over the internet or a private network. An internal cloud is a private cloud that is established and maintained by a company’s internal IT department, while
a private cloud may be established and maintained by a third party.
Vendor Adoption
COLWELL
by Timothy C. Colwell, SVP
Ef ciency First® Adoption – O AOTMP (www.aotmp.com)
rganizations spend $1.5 trillion dollars a year globally on xed and mobile telecom services. Managing
the service lifecycle requires people, processes and technology to address technical, nancial and operational aspects of each service. When asked about the most important activities in a telecom management practice, organizations cite auditing, optimization and inventory as the three most important activities. To that end, telecom expense management (TEM) and enterprise mobility management (EMM) vendors o er so ware and services to support these and
other lifecycle management activities; however, TEM/EMM vendor adoption is still relatively moderate across business and government organizations.
In a recent AOTMP research study of 259 organizations only 53% indicated using the so ware and/or services of a TEM/EMM vendor.
NTS Direct to Deliver Unify’s OpenScape Cloud to North American Customers ...continued from page 13
can dramatically improve team performance, individual engagement and business e ciency. Unify products represent a strong heritage of
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Atos is a global leader in digital transformation with approximately 100,000 employees in
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Big Data, Cybersecurity, High Performance Computing and Digital Workplace, e Group provides Cloud services, Infrastructure & Data Management, Business & Platform solutions, as well as transactional services through Worldline, the European leader in the payment industry. With its cutting-edge technologies, digital expertise and industry knowledge,
Atos supports the digital transformation of its clients across various business sectors: Defense, Financial Services, Health, Manufacturing, Media, Energy & Utilities, Public sector, Retail, Telecommunications and Transportation.
e Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline. Atos SE (Societas Europaea) is listed on the CAC40 Paris stock index. n
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