Page 13 - TelecomReseller June-July 2017

June/July 2017
Telecom Reseller 13 Telecom Policy: Limiter or Enabler?
here are two aspects of every approach.
telecom policy. e rst addresses is practice is one where usage and service an organization’s philosophy and consumption is encouraged to drive a business
approach to service enablement and the objective. I am reminded of a conversation second addresses rules for users. Each with a global sales leader that proclaimed,
Ask the Telecom Pro - July 2017
Q: Do the new EU roaming rules eliminate all roaming charges for mobile users in Europe?
A: On June 15, 2017 mobile roaming charges for voice,
data and SMS were eliminated for countries in the European Union. There are a few considerations, though. Unlimited data users will not be charged roaming assuming they consume a majority of data in their home country. This is part of the fair use provision and carriers/ operators have the right to monitor for abuse and contact customers for usage clari cation and/or to apply
a surcharge. Also, usage a ected
is within EU countries and does not cover usage originating outside
of the EU or calls/SMS to non-EU countries.
Q: What is a PUK code?
A: A PUK code is a ‘Personal Unlock Key’ on mobile devices that secures SIM card data. In cases where a SIM card PIN number has been entered incorrectly multiple times, the PUK code is needed to unlock the SIM. This code can be obtained from your carrier.
aspect is equally important for guiding an organization’s delivery and consumption of xed and mobile communications services. All too o en, though, organizations treat policy
as a tool to restrict access or use with an end goal of controlling and reducing cost. While cost control is a necessary business function,
if it is the only objective of policy, then lost business opportunity may be an unintended consequence.
ere’s another viewpoint on telecom policy that is worth considering. It’s the enabler
“If my sales reps aren’t maxing out their mobile minutes and data every month, then they aren’t doing their job”. e logic behind this statement is that communications is a critical element in the sales process and low or restricted activity could lead to low sales production.
Services in the xed and mobile telecom estate serve as a conduit for conducting business.
It is essential for organizations to balance telecom policy directives so that all business
COLWELL
by Timothy C. Colwell, SVP Ef ciency First® Adoption – AOTMP (www.aotmp.com)
objectives can be met; there must be harmony between opposing objectives such as cost reduction and increased usage.
As you renew or refresh your telecom policy, consider that policy can be a limiter and an enabler, and a balanced policy aligned with business objectives is a valuable tool for elevating the strategic value of the telecom estate to the business. n
AudioCodes Signs EMEA Distribution Agreement with Nuvias
...continued from page 11
market share in Europe.”
Steve Harris, EVP Uni ed Communications
for Nuvias (and formerly Managing Director
of SIPHON) commented: “With AudioCodes’ advanced SBCs and popular, intuitive handsets,
we are now able to o er complete Skype for Business and BroadSo solutions from a single vendor. We will also bene t from AudioCodes’ strong global relationship with Microso and will be working closely with their certi ed partners, making maximum use of our comprehensive suite of Microso UC professional services to drive product sales. With growing interest in uni ed communications we want to work with our channel partners so that their customers get the most out of their investment in technologies such as Skype for Business.”
Dual-WAN
QoS
Firewall
IPv6 Ready
Network VPN Management
Content Filtering
AudioCodes is one of a number of UC vendors taking advantage of Nuvias’ growing UC capability to increase EMEA sales. Nuvias’ drive to expand its Uni ed Communications Practice will also help existing and new reseller/integrator channel partners across EMEA to bene t from the opportunities presented by the rapidly expanding UC market.
For more information, visit http://www. audiocodes.com and https://www.nuvias.com/. n
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