Page 5 - Telecom Reseller MarApr 2016

March/April 2014
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Telecom Reseller

March/April 2016
Telecom Reseller 5

HERRINGTON
GANGA
Higher Education + Technology = ACUTA
continued from page 1
Continued from page 22
conferencing, UC can have a real impact on a Another reason that UC is so successful
codmepvaincye’s btohttaotm clionue.lBdutbeevenpmuorcrehsaisgendi cabnyt cinredartievinsgopmroedulcetgivailty issituseasb.iliRtyitsokbereducing
As a CIO, it is important for
• Professional networking at its best happens at the face-to-face thaenmtphlaotyisetehse.imITpacwt tihllatnUeCedcantohadvetoenrmine pcuosltiocmieiszemd.uAst Wbeinddesvtrelaomp,eodu.r middle market
me to be a part of a group of events and via the listserv/community. We provide opportunities to connect emwphloiycehe dpreovdiucectsiviityi.s able to support.
•cuRstoemspeorsnvsailbuieliUtiCest:echDnoleosgy baencauesemitpilsoyee
people who strive to con nually evolve as knowledgeable with people who can help you succeed.
• GFoerot-hFeemncoidnegrn: wItomrkafoyrcbee, etmhpaltosyeecurity, or
a bulesnindgofasodluetvioicnes, iwncitluhdicnogrpwoerba, taeudaipopasndand
technology professionals.
• High-quality education features presenters at seminars and data use needs, require policies to gov-
data have a responsibility to protect the
workspaces and locations can change daily—
video conferencing, instant messaging and
I know of no be er organiza on conferences who are experts in the eld.
ern devices used within prede ned geo-
device? What if precautions are not taken
ranging from a typical o ce to an employee’s
presence management, among others. Customers
to be a part of than ACUTA.
Keith Fowlkes • Valuable publications bring critical information to you in a timely, graphical areas. Different regions gener-
to protect the device?
home, or even his or her car—but productivity
with di erent needs can implement only the
Director of Informaon Technology pro-active way.
ally have different laws.
• Rights: The legal rights of employees
expectations remain the same. at’s where UC
Windstream UC technologies that they require to
Services and CIO • Online resources give you access to solutions that will help you meet • Bandwidth Throttling: Organizations
and organizations differ from country to
technology comes into play, giving employees the
boost productivity at their company.
Centre College
the needs of your campus faculty, staff, and students.
must determine how to allocate employ-
country, so policy may have to be altered
power to stay connected on the go, far beyond
Businesses are adopting UC technologies at an
• Professional development opportunities abound at ACUTA, ee demand for bandwidth across a broad
on a country-to-country basis.
the cubicle and a nine-to- ve workday.
increasingly high rate, which may be attributed to
giving you experiences that will help you grow professionally and advance your career.
swath of locations, roles and usage vol-
• Liability: Who is liable for the loss of pri-
UC technology focuses on the location of
the implied cost savings. For many, productivity
umes.
vate data when protocols are followed?
the end user, rather than that of the desktop,
may not seem like a tangible bene t at rst
www.acuta.org • Business Support vs. Personal Support:
• Privacy: What measures will a company
providing a consistent end-user experience
glance, but it ultimately fuels the success of a
Questions: Call Amy at (859) 278-3338.
Organizations must determine the extent
take to protect the privacy of the employee?
regardless of device type to ensure a seamless
company—or hurts it if it lags behind. Businesses
Join Today!
to which they are willing to provide
• Look for the second part of this article
work ow. Cloud-based applications allow
that focus on the value of productivity delivered
Connecting Campus IT Professionals with Ideas and Solutions
technical support for an employee-owned
where we will detail the next three essen-
employees to communicate, as well as access
by UC are sure to see an impact on their
device.
tials for a successful BYOD policy. % respective companies as a whole and, ultimately,
networks and data in real time, when they need
• DeviceLoss:Devicelossortheftisafact
their bottom lines. n
to most.
of life. Therefore, an organization should
Productivity in the workplace is fueled by
have a plan for protecting (or wiping) a
the ability to collaborate, increase agility and
lost device.
simplify IT operations with UC. UC can better
• Reimbursement: How will employees
Inc.
enable multichannel communication, allowing
be reimbursed for devices and/or data
Connect and Communicate
employees to more easily collaborate with
plans?
their teams. With features such as presence
management and instant messaging, users can
Essential 3: Build a Legal Policy
quickly be added to conversations for ad hoc
Framework
A1 TELETRONICS DOES IT ALL!
meetings. A strong video solution can also
Allowing employee-owned devices into
empower dispersed workforces to communicate
the work environment will undoubtedly
more e ectively while minimizing the need to
travel to the o ce or across the country.
IT departments also reap the bene ts of
NmoIXreOprNoductive employees and departments.
Windstream UC customers tell us repeatedly that
Continued from page 17
they require a highly reliability and professional
to maintain operations. This means each
grade network so they can focus on operating
TELECOM & piece of your internal network is still
their business. With UC, IT team members
responsible for connecting you to vital
can more e ciently monitor network and
NETWORKING WE BUY data, and can still present a liability when
application performance while employees bene t
power problems occur, even though the
from “always on” connectivity. e IT team can
data is off-site.
YOUR EXCESS
REPAIRS
more easily deploy applications in a controlled,
Here are a few areas to consider when
PRODUCTS
common environment and can quickly restrict
moving to the cloud:
the use of third-party applications, which are
• IT & Network Infrastructure
known to hinder network monitoring and
• Telephone systems are no longer stand-
increase security risks.
alone—modems, switches, hubs, routers,
wireless access points, and other network
devices all work to maintain each per-

son’s connection to the cloud, and the
Broadvoice
data and services provided by it. Each of
these devices should be backed up with a
UPS that can accommodate its electrical
Adds Contact
load for the desired amount of time.
• Network device loads vary greatly, from
Center
small routers that can be backed up by an
inexpensive standby unit, to large loads
that require a line interactive or true on-
TECH Capabilities to
line system for adequate backup.
• Workstations
TRAINING INSTALLATION
• While it seems obvious, every worksta-
Portfolio
SUPPORT
tion (including the PC, telephone hand-
set, and peripherals) within the building
depends on power to function properly.
When cloud storage is involved, les
Broadvoice, an award-winning provider of hosted
are often saved locally before being
voice, uni ed communications (UC) and SIP

uploaded, and can be lost or corrupted
trunking services for consumers and businesses,
when power problems occur.

has added contact center capabilities to its PBX
porItnfomlioa. ny cases, a UPS is present at these
sta tioencsl,oubdu-tbahseads cboenetancticgenoterredplaftoforrmse,veral
years. These are often found to have a dead
powered by Five9, enables customer service
battery when called upon, leading to data
representatives to be more e ective on the
loss and potential hardware damage.
phone so they can sell more and service
Appropriate workstation backup is
customers better. e o ering allows inbound
From products to training, from installation services to excess purchasing, A1 Teletronics does it all.
largely dependent on the backup runtime
and outbound calling, supports multichannel
desired, and how much space is available
approaches that incorporate mobile, social, email
for the installation. Slimline tower line
We continue to redefine independent distribution within the telecommunications and networking channel and chat channels, and can be used in blended
interactive systems are a popular solution,
through an unmatched dedication to quality and service. We’ll help you connect and communicate.
environments that may use a mix of outbound,
as they provide a favorable mix of runtime,
inbound and multichannel communications.
power conditioning, and space savings.
So ware perks include the Smart Dialer,
Don’t get lost in the clouds
which give reps more time with live prospects,
While it is easy to consider your prob-
800.797.2983 Intelligent Routing to get calls to the right
lems solved once critical operations are
ISO 9001
rep, and the On Screen Caller Info that puts
in the hands of a professional data center,
www.a1teletronics.com
customer information at reps’ ngertips. Also,
the job is simply not done yet. A complete
AscdiNatd all interactions are automatically logged into
protection system on-site is critical, and can
The global alliance of the it channel
help ensure your link to the cloud is more
As an Independent Distributor, A1 Teletronics, Inc. is not affiliated with the manufacturers of the products it sells except as expressly noted otherwise.
continues on page 8 ›› like an escalator than a magic beanstalk. %
Any and all trademark rights associated with the manufacturers’ names and products are owned by the respective manufacturers.
For more visit www.minutemanups.com/blog