Page 24 - AvayaExtra Q3 Fall 2014
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Extra report on Avaya BUYER’S GUIDE
Avaya Aura (continued)
Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Tri-Line
TIM Plus
TIM Plus specifically caters for mid-range SMEs wanting a single, unified management interface for Avaya Aura®
Tri-Line Sales
sales@tri-line.com
logging calls for up to five PBXs with unlimited display boards. Fully-integrated call recording option.
Tri-Line TIM Professional Deceptively powerful with an in-built web-server, TIM Professional allows managers and teams Avaya Aura® Tri-Line Sales sales@tri-line.com
access to critical business intelligence.
TWTelecom
TW Telecom SIP Trunking
SIP Trunking solution
Avaya Aura®
Chuck Mahoney
charles.mahoney@twtelecom.com
Unimax
2nd Nature
Significantly reduces telecom administration expense by delivering end-user employee self service, Avaya Aura®
Todd Remely
TellMeMore@unimax.com
automation, and unified functionality to tasks such as MACs, password resets, provisioning, etc. Multi-
Vendor compatibility.
UPC Business
UPC Business/ Priority SIP Trunking solution
Avaya Aura®
Martin Rooth
mrooth@priority.nl
SIPTrunk
Updata Infrastructure Updata SIP Trunking
SIP Trunking solution
Avaya Aura®
Dave Kelly- marketing@updata.net
UK Ltd
Hughes
Uptivity (formerly Uptivity Discover Suite
Call and Screen Recording with Quality Management, Insight Performance and Clarity Workforce Avaya Aura®
Susan Terry
sterry@uptivity.com
CallCopy, Inc.)
Management, Speech Analytics and Satisfaction Surveys. Scheduled or on-demand TDM recording
based on customer business rules. Open API enables integration with other applications and
technologies.
Valcom
IP One-Way Speakers
Valcom's IP One-Way Loudspeaker Paging and Mass Notification Systems utilize the IP network for Avaya Aura®
Dave Ellison
support@valcom.com
easy and economical solutions, allowing businesses to effectively communicate critical information, emergency messages and daily communications.
Valcom
IP Talkback Speakers
Valcom's IP Talkback Loudspeaker Paging and Mass Notification Systems utilize the IP network for easy, economical solutions for effective two-way communication of critical information, emergency Avaya Aura®
Dave Ellison
support@valcom.com
messages and daily communications.
Valcom
PagePro IP Gateways
Valcom's PagePro IP Gateways provide additional capabilities to the Valcom Loudspeaker Paging and Avaya Aura®
Dave Ellison
support@valcom.com
Mass Notification Systems, utilizing the IP network for effective solutions to communicate critical
information, emergency messages and daily communications.
Valcom
VE6023 Telephone Page Valcom’s Telephone Paging Server makes broadcasting page announcements to IP Telephones easy. Avaya Aura®
Dave Ellison
support@valcom.com
Server
Maximize communication coverage by utilizing existing Avaya telephones to receive emergency
announcements, general pages, severe weather information or everyday notifications.
Verizon Business Verizon Business IP Trunk IP Trunking is an enterprise-class, Avaya compliant, SIP Trunk-based IP PBX service offering a simple, Avaya Aura® Tim Roberts tim.roberts@verizon.com
economical & efficient voice/data solution. Centralized multi-site & burstable options available.
Verizon Business
Verizon Business IPCC
SIP Trunking solution
Avaya Aura®
Tim Roberts
tim.roberts@verizon.com
Virgin Media Business
SIP Trunking
SIP Trunking solution
Avaya Aura®
Claire Gwatkin
claire.gwatkin@virginmedia.co.uk
Virtual Hold Technology
Concierge
As the virtual queuing arm of the VHT Conversation Bridge, Concierge improves the customer experience by eliminating self-service dead ends. The solution uses intelligent callback to get Avaya Aura®
Adrienna Frazer
afrazer@virtualhold.com
customers from the IVR, web and mobile apps to an agent and then passes call data for routing to
ensure that the agent has the most updated, relevant information for call-handling.
Vocal IP Networx Ltd. VocalIP SIP Trunking SIP Trunking solution Avaya Aura® Eugene Gutman eugene.gutman@vocalipx.com
Vodafone D2 GmbH
Vodafone DE SIP trunk
SIP Trunking solution
Avaya Aura®
Marco Di Falco
marco.difalco2@vodafone.com
Vodafone Libertel B.V. Vodafone NL SIP Trunk SIP Trunking solution Avaya Aura® Hashim Zeid hashim.zeid@vodafone.com
Vodafone UK Ltd
C&WW SIP Trunking Service
SIP Trunking solution
Avaya Aura®
Jeff Hiltz
jeff.hiltz@vodafone.com
Vodafone UK Ltd
Vodafone FMC Trunk
SIP Trunking solution
Avaya Aura®
Jeff Hiltz
jeff.hiltz@vodafone.com
VoiceCyber VoiceCyber Technologies VCLog is a Call Recording and Monitoring System for Analog, Digital, & VoIP.
Avaya Aura®
Tomoomi Ogama
ogama@voicecyber.co.jp
Technologies Japan VCLog
Co., Ltd.
Voxox
Voxox SIP Trunking
SIP Trunking solution
Avaya Aura®
Matthew matt.johnson@voxox.com
Johnson
Voxtronic Technology voxlog professional
"voxlog professional is an enterprise-class voice recording solution which is highly scalable. It Avaya Aura®
Sales
sales@voxtronic.com
Computer-Systeme supportsgeo-redundancyandanyhybridenvironmentliketraditionallines,radio,VoIP,GSM-R,TETRA
GmbH
and fiber.
Voxtronic Technology Voxtronic Communication VCS provides extensive communication functions centrally available to implement specialized Avaya Aura®
Sales
sales@voxtronic.com
Computer-Systeme Server
customer oriented applications and solutions. VCS meets highest requirements in terms of flexibility,
GmbH
reliability, security and privacy requirements in a professional environment.
VPI (VoicePrint VPI CAPTURE Call Recording Reliable and highly scalable call recording and quality monitoring solution. Benefit from unsurpassed Avaya Aura®
VPI Sales Support
Info@VPI-Corp.com
International)
and Quality Monitoring
ROI and investment protection.
VPI (VoicePrint VPI EMPOWER Suite
VPI EMPOWER is a contact center workforce optimization software suite that integrates call recording, Avaya Aura®
VPI Sales Support
Info@VPI-Corp.com
International)
quality assurance, interaction analytics, performance management, eLearning and intelligent virtual call agents to help rapidly identify and solve critical operational and customer experience issues.
Wind Telecom
Wind Telecom SIP Trunking
SIP Trunking solution
Avaya Aura®
Cristian Vasquez
cvasquez@wind.com.do
Windstream Windstream SIP Trunking
SIP Trunking solution
Avaya Aura®
Boyd Kamer
boyd.kamer@windstream.com
Communications Inc.
XO Communications
SIP Trunks
XO SIP Service unifies voice, data and Internet services over an IP connection, leveraging your existing Avaya Aura®
XO Sales at 855- www.xo.com/forms/request-quote/
IP-PBX. It’s an ideal converged solution for a single location business with 10 or more phone lines.
339-4417
XO Communications
XO SIP/ESIP
"XO Enterprise SIP is a centralized Voice over IP communications solution for businesses with multiple Avaya Aura®
XO Sales at 855- www.xo.com/forms/request-quote/
locations. It provides high-capacity connections using Session Initiation Protocol (SIP) technology to
339-4417
a headquarters location, or to a limited number of primary locations, that in turn connect to a private network; the private network virtually connects additional branches.
Yealink (UK) Limited
Yealink T18 SIP
Designed for working environment needing a basic feature IP phone, SIP-T18P is equipped with TI TITAN chipset, comprehensive telephony features, PoE, auto provision, and interoperable with the Avaya Aura®
Steve Watts
steve.watts@yealink.co.uk
leading IP-PBX and soft switch.
Yealink (UK) Limited
Yealink T20 SIP
Yealink SIP-T20P is equipped with TI TITAN chipset and 2x15 characters LCD, 2 VoIP accounts, security Avaya Aura®
Steve Watts
steve.watts@yealink.co.uk
protection for privacy and other rich features including XML phonebook and headset, etc.It is easy to
deploy and operate.
Yealink (UK) Limited
Yealink T22 SIP
Yealink SIP-T22P is equipped with TI TITAN chipset and TI leading VoIP voice engine, it enables Avaya Aura®
Steve Watts
steve.watts@yealink.co.uk
enhanced high-definition audio, outsourced management options, flexible deployment and third-
party communications applications.
Yealink (UK) Limited
Yealink T26 SIP
Yealink SIP-T26P is an advanced IP phone equipped with TI TITAN chipset and TI voice engine, 3 VoIP Avaya Aura®
Steve Watts
steve.watts@yealink.co.uk
accounts, 132x64 graphic LCD and HD Voice. It supports BLF, XML Browser, Hot-desking, OpenVPN,
2xLAN, PoE, Headset and Expansion module.
Yealink (UK) Limited
Yealink T28 SIP
Yealink Executive SIP-T28P phone is equipped with the TI TITAN chipset ensuring HD Voice, 6 VoIP Avaya Aura®
Steve Watts
steve.watts@yealink.co.uk
accounts, 320x160 graphic LCD, HD handset and high-resolution graphical display. It supports BLF/BLA, XML Browser, Hot-desking, OpenVPN and AES encryption.
Yealink (UK) Limited
Yealink VP2009P Phone
The Yealink High Definition SIP Range of devices.
Avaya Aura®
Steve Watts
steve.watts@yealink.co.uk
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