Page 6 - Avaya Q2 2015
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6 Telecom Reseller: Extra Report on Avaya
2nd Quarter 2015
AvayaUPDATE 
the shit. In this vein, the company is driving Carousel Industries of North America, Inc. 
a partner-enablement strategy to address the Mid-Market Partner of the Year (Americas
growing market demand for Engagement International): 6Telecom (Canada)
Solutions in the midmarket and enterprise Avaya Services Partner of the Year: Partners
with lexible, cloud-based services available who are dedicated to achieving exceptional 
through the channel.
Customer Satisfaction Scores helping to 
Avaya Announces 2014
he event also celebrated those Avaya contribute to Avaya’s industry reputation and 
Connect Channel Partners who have unprecedented Net Promoter Scores. hese 
successfully driven business outcomes for partners are all top producers for services, have 
Channel Partners of the Year their customers. Channel partners receiving strong renewal rates, and have demonstrated 
awards at this year’s conference are not only creative business practices focused on selling 
and 2015 Channel Priorities
innovation enablers but also help Avaya Avaya Preferred Maintenance oferings
achieve growth metrics in key areas. Based on l Support Services Partner of the Year (US): 
these criteria, Avaya recognizes the following channel partners in the United States and NACR
Support Services Partner of the Year 
Americas International (comprised of Canada, l (Americas International): TELMEX (Mexico)
Central and Latin America):
Services Innovation Partner of the Year: Avaya, a global provider of business and focus on growth priorities for the year. 
Avaya Mid-Market Partner of the Year: l he winners in this category found new and communications and collaboration sotware he Avaya Connect Partner Program is a
Partners that has demonstrated year over year innovative ways to bring to market the Avaya and services, today announced its Avaya global reseller program that makes it easy for 
growth in Mid-Market and achieved overall advanced services solutions, including the Connect Partners of the Year for 2014. hese partners to get fast access to Avaya resources 
Avaya revenue growth while demonstrating integration with private and public cloud channel partners were recognized at its annual and innovations. his year, Avaya focused on 
dedication to growing a Mid-Market Practice.
oferings.
Americas Executive Partner Forum in Cancun, the transformation occurring in the industry 
Avaya Mid-Market Partner of the Year: (US)
l Services Innovation Partner of the Year Mexico, an event to drive partner engagement
and how channel partners can capitalize on
(US): Teletech
l Services Innovation Partner of the Year 
(Americas International): Alestra (Mexico)
l Avaya Networking Partner of the
Year: Partners who have demonstrated year 
over year networking growth, in addition
to overall revenue growth in the entire
Avaya portfolio. hese partners also have 
demonstrated their commitment to the Avaya 
full stack growth initiatives.
l Networking Partner of the Year (US): Integration Partners Corporation
Networking Partner of the Year (Americas 
l International): Ikusi (Mexico)
l Avaya Growth Partner of the Year: 
Partners that truly are transforming their 
business from a traditional interconnect 
company to selling the full stack of Avaya 
solutions across all segments.
l Growth Partner of the Year (US): MAC 
Source
l Growth Partner of the Year (Americas 
International): Connex (Canada)
l As Avaya enters 2015, the company will 
look to the channel for continued growth
in key solution areas and alignment with 
services strategy. Avaya is also looking to 
accelerate commerce through improvements 
in partner processes that further reduce 
purchase and renewal quote times. With these advancements, Avaya hopes to continue 
to improve the ease of doing business with
its partners and build on the 12 percent 
satisfaction increase it saw in 2014. n

For further details on the Avaya Connect 
program or on becoming an Avaya Connect 
channel partner, visit: www.avaya.com/usa/ 
partners/




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