Page 9 - Avaya Extra Q2 2016

2nd Quarter 2016
Telecom Reseller: Extra Report on Avaya 9

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Buyer’s Guide
to Avaya DevConnect
2nd Quarter 2016
Products Guide
Number 24

DC
EV ONNECT

Avaya DevConnect Select Products
e Avaya DevConnect Select Product Program
includes solutions from over 40
Workforce Optimization
partners and continues to grow.
e Buyer’s Guide showcases
these solutions, which were
chosen for their unique value in the marketplace Yes, HP does that, too.
and their proven interoperability with Avaya
technology. DevConnect Select Products are
orderable directly from Avaya and its extensive
network of channel partners.
Outstanding customer service is a powerful competitive
Learn more about DevConnect Select di erentiator. It’s also what makes the performance of your
Products by visiting the DevConnect
Marketplace at www.devconnectmarketplace. contact center so crucial to your success.
com (under About Avaya DevConnect).

Avaya DevConnect Tested Solutions
The HP Q niti Workforce Optimization solution gives you the edge you need with an integrated
Avaya DevConnect Technology Partners include product suite for superior interaction automation and analysis in today’s multichannel contact
companies who o er applications,
center environment:
hardware or services which
further enhance Avaya’s portfolio.
• Exceptional agent performance management
e Buyer’s Guide showcases DevConnect
Technology Partner solutions which have • Regulatoryandprocesscompliance
successfully passed DevConnect Compliance • Signi cantcostreductionandoutstandingcustomer
Testing, and have been shown to be compatible engagement
with Avaya solutions.
Learn more about the Avaya DevConnect • Powerful agent scheduling and forecasting
Program and obtain a list of compliance-
tested solutions by visiting www. With over 30 years of contact center industry experience,
devconnectmarketplace.com.
HP Q niti powers some of the largest contact centers

The Avaya DevConnect Program
in the world. We help top technology, healthcare, and
e Avaya DevConnect Program supports telecommunications companies gain a competitive
companies developing interoperable solutions advantage with the tools they need to operate world-class
that enable customers to extract greater value contact centers.
from their Avaya investment. DevConnect
provides a wide range of free and enhanced Yes, HP does all that.
membership options, ranging from technical
education and support, through to compliance Your contact center can do that, too.
testing and co-marketing for commercial
applications.
A leader in contact

DevConnect Technology Partner
center analytics.
compliance-tested solutions
complement Avaya products
creating a diverse range of
- Frost & Sullivan
proven interoperable solutions
for Avaya customers. Avaya
customers and channel partners have access
to these tested solutions with supporting
documentation to assist them in implementation
and support e orts. is enables introduction
of new capabilities into customer environments Avaya DevConnect Compliant
For more information, Follow us on:
with con dence, speeding deployment of
contact us at:
new applications and reducing both network autonomy.com/q niti @HP_Q niti
complexity and implementation costs.
HP Q niti
Enhanced technical support packages are +1 (214) 981-3265 HP Q niti Community
also available to enterprises to support in-house Q niti.info@hp.com
HPAutonomy
development activities.
D
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E
T
E

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Learn more at www.avaya.com/devconnect
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