Page 18 - Avaya Buyers Guide 2014 Q1 Q2

18 Extra report on Avaya BUYER’S GUIDE

Avaya Communications Server 1000 (Avaya CS 1000) (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Cincinnati Bell SIP Trunking Services CBTS provides DevConnect compatible SIP trunking solutions focused on the needs of mid-market and Avaya Communication Lauren Teppe
lauren.tepe@cbts.net
Technology Solutions
enterprise customers; available in most US markets (select International markets in 2014). Full suite of Server 1000 (Avaya CS
1000)
Consult-Design-Build-Run services are also available.
Cofely Quentris - GDF Smile 3
Smile 3 is an IP attendant softconsole: cockpit concept, contactcenter integration, profile based, license Avaya Communication christophe.vanhoutte@quentris- Christophe
Suez
manager, call recording, operator greetings, embedded statistical reporting, intuitive. No additional investments in consoles, cabling or gateways.
Server 1000 (Avaya CS
1000) Vanhoutte
gdfsuez.be

Colt Technology Services
VoIP Access
SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS
Harsha Hedge harsha.hedge@colt.net 1000)

Conveyant Systems, Inc
Sentry E9-1-1 Solutions
Sentry E911 Solutions provide enterprises with features and functionality to assist them in an emergency. When a 9-1-1 call is placed, Sentry can identify the caller's location and provide on-site notification to Avaya Communication Server 1000 (Avaya CS
Tim Kenyon
tim@conveyant.com
1000)
security personnel and others allowing for an immediate and accurate first response.
Conveyant Systems, Inc
TeleDirectory PC Console TeleDirectory PC Consoles offer telephone attendants a range of features and functionality, including Avaya Communication tim@conveyant.com
Tim Kenyon
customizable directories, integrated dialing and comprehensive call statistics, which assist them in providing Server 1000 (Avaya CS
1000)
exceptional customer service.
Data Track Technology
ECLIPSE CMS
Eclipse Call Management Software (CMS) gives you visibility of the response, utilisation and cost control Avaya Communication nigel.jones@dtrack.com
Nigel Jones
of your telephony network. It has been deployed worldwide for Governments, telecoms operators, and businesses.
Server 1000 (Avaya CS
1000)

Enghouse Interactive Intuition Acclaim IP connected attendant console that combines advanced call handling features and presence information Avaya Communication info.ei@enghouse.com Anthony
(fka Datapulse)
with the company directory to ensure that every caller receives consistently prompt and professional service.
Server 1000 (Avaya CS
1000) Stephenson
Enghouse Interactive Intuition 1000 Attendant console combining advanced call handling features and presence information with the company Avaya Communication info.ei@enghouse.com Anthony
(fka Datapulse)
directory to ensure that every caller receives consistently prompt and professional service.
Server 1000 (Avaya CS
1000) Stephenson
Enghouse Interactive Progression Enterprise Extend the value of Avaya IP telephones by enabling users to access and interact with a range of useful Avaya Communication info.ei@enghouse.com Anthony
(fka Datapulse)
applications including directory, broadcast alerts, voice paging etc.
Server 1000 (Avaya CS
1000) Stephenson
Enghouse Interactive Precision
Sophisticated costing and reporting tools for monitoring and managing the effectiveness of telephony Avaya Communication info.ei@enghouse.com Anthony
(fka Datapulse)
communications and call handling performance.
Server 1000 (Avaya CS
1000) Stephenson
Esna Technologies Inc. OfficelinxTM Cloudlink Edition OfficelinxTM Cloudlink Edition enables native integration of Avaya UC solutions with cloud-based business Avaya Communication davidep@esna.com Davide Petramala
applications such as Google Apps.
Server 1000 (Avaya CS
1000)
Esna Technologies Inc.
OfficelinxTM
Speech enabled mobility server that provides speech access to employees and contacts as well provides Avaya Communication davidep@esna.com
Davide Petramala
both online and offline presence managment tools The OfficelinxTM server will integrate telephony systems into Microsoft Outlook and LCS environments.
Server 1000 (Avaya CS
1000)

ESTOS GmbH
ESTOS ECSTA
The ECSTA TAPI driver makes professional integration of third party TAPI-compatible applications with Avaya platforms possible.
Avaya Communication Server 1000 (Avaya CS
eric.kirchner@estos.de 1000) Eric Kirchner

Extenway Solutions Inc.
Extenway Solutions Bedside Terminal
Bedside terminal for Healthcare
Avaya Communication Server 1000 (Avaya CS
mario.pelletier@extenway.com 1000) Mario Pelletier

FCS Computer Systems Sdn Bhd
Unicorn FCS Unicorn is an onsite multi-property or cloud-based universal interface and billing system for hotels. Unicorn makes billing and integration simple for large hotels, integrated resorts and multi-property Avaya Communication Server 1000 (Avaya CS
barbara.king@planet1world.com
1000)
Barbara King
operations.
FCS Computer Systems Unicorn
FCS Unicorn is an onsite multi-property or cloud-based universal interface and billing system for hotels. Avaya Communication barbara.king@planet1world.com
Barbara King
Sdn Bhd
Unicorn makes billing and integration simple for large hotels, integrated resorts and multi-property Server 1000 (Avaya CS
1000)
operations.
Frontier Frontier SIP Trunking SIP Trunking solution
Avaya Communication tony.stankus@ftr.com Tony Stankus
Communications
Server 1000 (Avaya CS
1000)
Gamma Telecom IP Direct Connect
SIP Trunking solution
Avaya Communication amackie@gammatelecom.com Alan Mackie
Server 1000 (Avaya CS
1000)
Genesis Systems
Genesis Professional Call Genesis Professional Call Accounting gives businesses of all sizes the ability to easily monitor and manage Avaya Communication brandon@buygenesis.com
Brandon Mennear
Accounting
their telephone usage and related expenses, and produce customizable management reports that can be Server 1000 (Avaya CS
1000)
printed, emailed and saved on daily, weekly and monthly intervals.
Genesis Systems GenSwitch GenSwitch is a centralized, web-based, visual switch management solution for easily performing Moves, Avaya Communication brandon@buygenesis.com Brandon Mennear
Adds and Changes (MACs) to your communication systems.
Server 1000 (Avaya CS
1000)
GFI USA Inc
GFI FaxMaker
GFI FaxMaker is a leading network fax server software solution for SMBs that makes sending and receiving Avaya Communication khodak@gfi.com
Kevin Hodak
faxes an efficient, simple and cost-effective process.
Server 1000 (Avaya CS
1000)
G-Tek Electronics Gtek AQ101 / AQ102, Standard AQ-101 series with 10 programmable memory keys, which support basic Phone features such as speaker, Avaya Communication gilbertchng@g-tek.com.my / Sdn.
GTek Sales / AEI
Bhd.
SIP Phone
DND, transfer and conference features suitable to cowork with Avaya series platform
Server 1000 (Avaya CS
gilbertchng@aeicommunications. com.my
1000) Sales

Prognosis UC Service Provider
Real time insight to service-level achievement, service availability, performance and voice quality for SP’s customers complete ecosystems including Avaya AuraTM infrastructure and Acme Packet SBCs.
Avaya Communication Server 1000 (Avaya CS
info.usa@ir.com
Integrated Research, the people behind General Enquiries
1000)
Prognosis
iProMOH
The iProMOH is an advanced MOH solution for single or multi-site applications, unique in its ability to be Avaya Communication bhernandez@interalia.com Interalia Inc
Brian Hernandez
used for both music/messaging and overhead paging applications.
Server 1000 (Avaya CS
1000)
SBX
The SBX is a scalable voice application platform that support multiple applications simultaneously: ACD Avaya Communication bhernandez@interalia.com Interalia Inc
Brian Hernandez
announcements, call processing, failover, MOH and auto-attendant.
Server 1000 (Avaya CS
1000)
XMU+
The XMU+ is a scalable voice application platform that support multiple applications simultaneously: ACD Avaya Communication bhernandez@interalia.com Interalia Inc
Brian Hernandez
announcements, call processing, failover, MOH and auto-attendant.
Server 1000 (Avaya CS
1000)
ION SA5600-SAL Secure Access Plug-and-Play security appliance with a full stand-alone Secure Access Link (SAL) Gateway preinstalled, Avaya Communication on.sales.info@apitech.com ION Networks (fka API ION Sales
Link Appliance
delivering centralized IP connectivity and Avaya application alarming
Server 1000 (Avaya CS
Technologies)
1000)
Alliance Trading System
The IPC Alliance Trading System provides a risk free trading environment that allows trading to happen Avaya Communication bruce.bolcer@ipc.com IPC Systems, Inc.
Bruce Bolcer
anywhere and anytime.
Server 1000 (Avaya CS
1000)
Infortel® Select - Call Infortel® Select offers onsite and hosted telecom reporting solutions transforming call detail records (CDR) Avaya Communication mmcneill@isi-info.com
ISI Telemanagement Mark McNeill
Accounting
into meaningful data, providing business intelligence tools to properly manage employee productivity, Server 1000 (Avaya CS
Solutions, Inc.
1000)
telecom activity and network traffic/utilization (SIP)."
SITTM (Solution for Integrated SITTM Console for Healthcare, Public Safety, Education, Government and Enterprise. Plug-in design delivers Avaya Communication michel.lacasse@komutel.com
Komutel Inc.
Michel Lacasse
Telecommunications)
enhanced call handling and a wide range of business specific options in a single GUI. Deployment modes Server 1000 (Avaya CS
1000)
available on premise or in the cloud.
VaMo1 SIP Service
SIP Trunking solution
Avaya Communication bjorn.borger@kpn.com KPN
Bjorn Borger
Server 1000 (Avaya CS
1000)
Level 3 SIP Voice Services
Level 3 SIP services offer mature solutions backed by deep IP telephony experience, giving you confidence Avaya Communication mike.robles@level3.com
Level 3 Communications
Michael Robles
in your migration and integration efforts. Build your enterprise communication foundation with a trusted partner.
Server 1000 (Avaya CS
1000)

Movitas Hosted Solution
Movitas helps hotels connect guests’ mobile devices to the PBX for in-house, local & long-distance calling. It is also a marketing engine for promotions, generating higher spend on amenities.
Avaya Communication Server 1000 (Avaya CS
csacco@movitas.com Movitas
Chuck Sacco 1000)

MTS Allstream SIP Trunking Service
Allstream’s high-performance network delivers secure, dependable business communications from coast to coast in Canada. Our 30,000 km fibre-optic backbone combines advanced IP connectivity, digital switching, Avaya Communication Server 1000 (Avaya CS
mirna.ajanovic@mtsallstream.com
MTS Allstream
Mirna Ajanovic
1000)
Ethernet-featured services and the latest security technologies
NetIQ AppManager, Vivinet NetIQ® AppManager® Suite comprehensively manages Avaya phones, servers and gateways to accurately Avaya Communication Info@netiq.com
NetIQ Corp d/b/a NetIQ Sales
Diagnostics
monitor, alert, diagnose, and report on performance and end-user QoE. Vivinet Assessor® supports pre- Server 1000 (Avaya CS
Attachmate
1000)
deployment planning. NetIQ® AnalysisCenter® provides reporting for capacity planning, operational health
and service level reporting.
CallTouch
CallTouch provides an Integrated Communications Platform which brings together a number of Avaya Communication george.mcpherson@northgate-is. Northgate Information George
communications methods including radio and telephony for UK emergency services.
Server 1000 (Avaya CS
com
Solutions UK Limited
1000) Mcpherson