Page 23 - Extra Report on Avaya Q1

Extra report on Avaya BUYER’S GUIDE
15

Avaya Aura (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Telstrat
Engage OnDemand
Advanced, high performance WFO solution, combining Engage Record call recording, screen capture, agent Avaya Aura®
TelStrat
sales@telstrat.com
evaluation/coaching/e-learning, speech/desktop analytics, and workforce management. Provides a total contact center solution for SMB, enterprise, & cloud.

Teo
Teo 7810PoE-TSGA, Class A TSG- 6 Certified On-Hook Secure SIP Teo 7810PoE-TSGA is similar to 7810, with hardware modifications to meet TSG-6 Class A requirements for standalone secure applications. It includes a switched PC port and has PoE capability.
Avaya Aura®
Dan DuByne
dan.dubyne@teotech.com
Phone with PoE support
Teo
Teo 7810PoE-TSGB, Class B TSG- Teo 7810PoE-TSGB is similar to 7810, with hardware modifications to meet TSG-6 Class B requirements for Avaya Aura®
Dan DuByne
dan.dubyne@teotech.com
6 Certified On-Hook Secure SIP secure applications on isolated networks. It includes switched PC port and has PoE capability.
Phone with PoE support
Teo
Teo 8030X, 30-Button Optional 30-button expander module for Teo 7810 models. It connects to an expansion port on the 7810 and Avaya Aura®
Dan DuByne
dan.dubyne@teotech.com
Expansion Module for 7810 is configured through the 7810. Made in USA.
series phones
Teo Teo 4104, 4-line Assured Teo 4104 4-line AS-SIP phone. PoE powered or optional local power supply. Includes switched Ethernet PC Avaya Aura®
Dan DuByne
dan.dubyne@teotech.com
Servcices SIP Desk Phone
port. Same core software as Teo 7810 but smaller display and different button layout.
Teo
Teo 4101, Single-line Assured Teo 4101 single-line AS-SIP phone. PoE powered or optional local power supply. Includes switched Ethernet Avaya Aura®
Dan DuByne
dan.dubyne@teotech.com
Servcices SIP Desk Phone
PC port. Same core software as Teo 7810 but smaller 2-line display and different layout.
ThinkTel ThinkTel SIP Trunking
ThinkTel Communications is Canada’s largest, most reliable SIP trunking provider, with exclusive features such as: Avaya Aura®
Jim Dawson, VP
Jim.Dawson@thinktel.ca
communications
channel bursting, uControl self-serve customer portal, Surecall for disaster recovery, and flexible contract terms.
Sales
T-Mobile Netherlands
Vast - Mobiel
SIP Trunking solution
Avaya Aura® Johan.van.den.branden@t-mobile.nl Johan Branden
Tone Software ReliaTel Performance Reporting Customizable alarm, capacity and performance trending reports pinpoint recurring operational weaknesses, Avaya Aura®
tw@tonesoft.com
Paul Wiggins
Corporation
Solution (SAT)
bottlenecks. Traffic usage and trunk utilization reports identify under/over trunk metrics necessary to
correctly size and optimize voice network.
Tone Software ReliaTel Global Voice Monitoring Complete monitoring and management of faults, health, availability, and service levels across VoIP, TDM, Avaya Aura® tw@tonesoft.com Paul Wiggins
Corporation
Solution
and UC environment, including switches, circuits, servers, SIP trunks, gateways, PBXs, messaging servers, applications, and network components.

Tone Software Corporation
ReliaTel Converged VoIP Infrastructure Management
Manages and monitors voice/data networks across multi-vendor VoIP, TDM/PBX, Unified Communications. Ensures converged voice service levels and reduces costs through proactive management of faults, VoIP Avaya Aura®
tw@tonesoft.com
Paul Wiggins
QoS, performance, voice traffic, capacity, and trend reporting.
Tone Software ReliaTel VoIP Quality and Manages VoIP QoS and QoE in real-time through RTCP analysis, provides dashboards with deep, integrated Avaya Aura®
tw@tonesoft.com
Paul Wiggins
Corporation
Service Level Management
views of both quality metrics and network issues, enables full control of VoIP quality and service levels.
Tri-Line
TIM Professional
Deceptively powerful with an in-built web-server, TIM Professional allows managers and teams access to Avaya Aura®
sales@tri-line.com
Tri-Line Sales
critical business intelligence.
Tri-Line
TIM Plus
TIM Plus specifically caters for mid-range SMEs wanting a single, unified management interface for logging Avaya Aura®
sales@tri-line.com
Tri-Line Sales
calls for up to five PBXs with unlimited display boards. Fully-integrated call recording option.
Tri-Line
TIM Enterprise
Advanced call logging with unique objects-based directory that places no limits on hierarchical width or depth. Avaya Aura®
sales@tri-line.com
Tri-Line Sales
Allows users to reconcile calls across 'on-net' routes, unlimited display boards. Fully-integrated recording option.
TWTelecom TW Telecom SIP Trunking SIP Trunking solution
Avaya Aura® charles.mahoney@twtelecom.com Chuck Mahoney

Unimax
2nd Nature
Significantly reduces telecom administration expense by delivering end-user employee self service, automation, and unified functionality to tasks such as MACs, password resets, provisioning, etc. Multi-Vendor compatibility.
Avaya Aura®
TellMeMore@unimax.com
Todd Remely

UPC Business UPC Business/ Priority SIPTrunk SIP Trunking solution Avaya Aura® mrooth@priority.nl Martin Rooth
UPC Business
UPC Business/ Priority SIPTrunk SIP Trunking solution Avaya Aura® mrooth@priority.nl Martin Rooth
Updata Infrastructure Updata SIP Trunking
SIP Trunking solution
Avaya Aura®
marketing@updata.net
Dave Kelly-Hughes
UK Ltd
Uptivity (formerly Uptivity Discover Suite
Call and Screen Recording with Quality Management, Insight Performance and Clarity Workforce Avaya Aura®
jdunham@uptivity.com
Jon Dunham
CallCopy, Inc.)
Management, Speech Analytics and Satisfaction Surveys. Scheduled or on-demand TDM recording based
on customer business rules. Open API enables integration with other applications and technologies.
Valcom
IP One-Way Speakers
Valcom's IP One-Way Loudspeaker Paging and Mass Notification Systems utilize the IP network for easy Avaya Aura®
support@valcom.com
Dave Ellison
and economical solutions, allowing businesses to effectively communicate critical information, emergency
messages and daily communications.
Valcom
PagePro IP Gateways
Valcom's PagePro IP Gateways provide additional capabilities to the Valcom Loudspeaker Paging and Mass Avaya Aura®
support@valcom.com
Dave Ellison
Notification Systems, utilizing the IP network for effective solutions to communicate critical information, emergency messages and daily communications.

Valcom
IP Talkback Speakers
Valcom's IP Talkback Loudspeaker Paging and Mass Notification Systems utilize the IP network for easy, economical solutions for effective two-way communication of critical information, emergency messages Avaya Aura®
support@valcom.com
Dave Ellison
and daily communications.
Valcom
VE6023 Telephone Page Server
Valcom’s Telephone Paging Server makes broadcasting page announcements to IP Telephones easy. Avaya Aura®
support@valcom.com
Dave Ellison
Maximize communication coverage by utilizing existing Avaya telephones to receive emergency
announcements, general pages, severe weather information or everyday notifications.
VBrick
VBrick Systems IP Video VBrick provides the elements required to deliver a premise or cloud-based Enterprise IP Video platform, with Avaya Aura® mariana.swann@vbrick.com Mariana Swann
Solution
a highly reliable, easily deployed and used IP Video Solution suite.
Veramark Technologies VeraSMART® eCAS® Call Enablescallcollection,analysis,reporting,andcostsavings.CompatiblewithTDM,IP,orhybridnetworks. Avaya Aura®
jcrowley@veramark.com
Jim Crowley
Inc.
Accounting
Add-on capabilities include wireless call accounting and other components for a complete telecom expense management solution.

Verizon Business
Verizon Business IP Trunk
IP Trunking is an enterprise-class, Avaya compliant, SIP Trunk-based IP PBX service offering a simple, economical & efficient voice/data solution. Centralized multi-site & burstable options available.
Avaya Aura®
tim.roberts@verizon.com
Tim Roberts

Verizon Business
Verizon Business IPCC SIP Trunking solution
Avaya Aura® tim.roberts@verizon.com Tim Roberts
Virtual Hold Technology Concierge
As the virtual queuing arm of the VHT Conversation Bridge, Concierge improves the customer experience by Avaya Aura®
afrazer@virtualhold.com
Adrienna Frazer
(VHT)
eliminating self-service dead ends. The solution uses intelligent callback to get customers from the IVR, web
and mobile apps to an agent and then passes call data for routing to ensure that the agent has the most updated, relevant information for call-handling.

Vocal IP Networx Ltd.
VocalIP SIP Trunking
SIP Trunking solution
Avaya Aura® eugene.gutman@vocalipx.com Eugene Gutman
Vodafone D2 GmbH
Vodafone DE SIP trunk SIP Trunking solution
Avaya Aura® marco.difalco2@vodafone.com Marco Di Falco
Vodafone Libertel B.V.
Vodafone NL SIP Trunk SIP Trunking solution
Avaya Aura® hashim.zeid@vodafone.com Hashim Zeid
Vodafone UK Ltd
Vodafone FMC Trunk
SIP Trunking solution
Avaya Aura® jeff.hiltz@vodafone.com Jeff Hiltz

Vodafone UK Ltd
C&WW SIP Trunking Service SIP Trunking solution
Avaya Aura® jeff.hiltz@vodafone.com Jeff Hiltz
VoiceCyber Technologies VoiceCyber Technologies VCLog
VCLog is a Call Recording and Monitoring System for Analog, Digital, & VoIP.
Avaya Aura®
ogama@voicecyber.co.jp
Tomoomi Ogama
Japan Co. Ltd.
Voxox
Voxox SIP Trunking SIP Trunking solution
Avaya Aura® matt.johnson@voxox.com Matthew Johnson
Voxtronic Technology
Voxlog professional
"voxlog professional is an enterprise-class voice recording solution which is highly scalable. It supports geo- Avaya Aura®
sales@lumosnet.com
Lumos Networks
redundancy and any hybrid environment like traditional lines,
Sales
Voxtronic Technology Voxtronic Communication VCS provides extensive communication functions centrally available to implement specialized customer Avaya Aura® sales@voxtronic.com Sales
Computer-Systeme Server
oriented applications and solutions. VCS meets highest requirements in terms of flexibility, reliability, security
GmbH
and privacy requirements in a professional environment.
VPI (VoicePrint VPI CAPTURE Call Recording and Reliable and highly scalable call recording and quality monitoring solution. Benefit from unsurpassed ROI Avaya Aura®
Info@VPI-Corp.com
VPI Sales Support
International)
Quality Monitoring
and investment protection.