Page 27 - Extra Report on Avaya Q1

Extra report on Avaya BUYER’S GUIDE
19

Avaya Communications Server 1000 (Avaya CS 1000) (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact email
Contact
Nu Technologies Ltd. ORBi-TEL7 Voice and data communications logging application, providing expense and usage management, Avaya Communication Lorraine Smith Lorraine.smith@nut.eu.com
performance monitoring, fraud detection and traffic management. Secure multi-user access via web Server 1000 (Avaya CS 1000)
browser for on-premise or cloud based solutions.
Nu Technologies Ltd.
orbi-telxps
Advanced call accounting measures cost, performance and usage for efficient management of telecoms Avaya Communication Lorraine Smith
Lorraine.smith@nut.eu.com
system and personnel. The web browser interface also enables users to define graphical displays for performance management.
Server 1000 (Avaya CS 1000)

OpenText
RightFax OpenText helps customers cut telecommunications and operations costs with integrated fax communication solutions which include T.38 FoIP.
Avaya Communication Server 1000 (Avaya CS 1000)
Greg Settle gsettle@opentext.com

Phonect AS Phonect SIP SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS 1000)
Haakon Njaa haakon.njaa@phonect.no

Phoneware Limited CallBill An accurate, reliable and easy-to-use call accounting solution for all Avaya systems. CallBill is complimented by Phoneware's highly acclaimed technical support services which are widely regarded as an industry leader.
Avaya Communication Server 1000 (Avaya CS 1000)
Terry Dunne tdunne@phoneware.ie

Phoneware Limited
PhoneMaster
PhoneMaster is an easy-to-use multi-platform administration tool for the Avaya CS1000 and Communications Manager, that can also be used to administer, upgrade and/or migrate legacy Nortel Avaya Communication Server 1000 (Avaya CS 1000)
Terry Dunne
tdunne@phoneware.ie
systems to Avaya’s latest release of the CS1000.
Phybridge Inc.
Phybridge POLRE PoLRE switches deliver Ethernet & power over a single pair of telephony grade wire with four times the Avaya Communication Steven Fair steven.fair@phybridge.com
reach of traditional data switches.
Server 1000 (Avaya CS 1000)
Resource Software Shadow CMS Enterprise
Shadow CMS call accounting is a fully-scalable, total unified communication management solution allowing Avaya Communication Steve Cummings
scummings@telecost.com
International Ltd.
administrators to forecast, monitor and allocate communications management expenses. It also provides Server 1000 (Avaya CS 1000)
metrics for facility planning, customer service, workforce management and bill back.
Rogers Communications SIP Trunking SIP Trunking solution
Avaya Communication Terry MacKenzie
terry.mackenzie@rci.rogers.com
Server 1000 (Avaya CS 1000)
Soft-ex
Ringmaster/Optimiser
Ringmaster/Optimiser is an innovative on-site or hosted telecom expense and usage management solution Avaya Communication Grainne g.magfhloinn@soft-ex.net
delivering centralised visibility and reporting on mobile and fixed costs. Also provides call tagging, inventory, Server 1000 (Avaya CS 1000)
Magfhloinn
alerting and infrastructure reporting.
Spectralink Corporation
SpectraLink 8400 Series SpectraLink 8400 Series standards-based Wireless Telephones provide Unified Communications for on-site Avaya Communication David Soderholm
david.soderholm@spectralink.com
Wireless Telephones
mobile professionals across a wide range of industries, including healthcare, retail, manufacturing and hospitality.
Server 1000 (Avaya CS 1000)

Swisscom Switzerland VoIP Gate
SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS 1000)
Ali Badiei ali.badiei@swisscom.com

Tango Networks, Inc.
Tango Enterprise Accelerator (previously known as Tango Tango Networks transforms mobile phones into enterprise office phones.Through our integration with the Avaya Communication Server 1000, the same rich features offered to the fixed line users in the Enterprise Avaya Communication Server 1000 (Avaya CS 1000)
Mark Sosebee
marksosebee@tango-networks. com
Abrazo-E)
would also extend to the mobile phone.
TDC Sverige AB
TDC Business Trunk
SIP Trunking solution
Avaya Communication Raymond Liljegren raymond.liljegren@tdc.se
Server 1000 (Avaya CS 1000)
Telenor
Telenor IPT
SIP Trunking solution
Avaya Communication Lars Krogh
lars.krogh@telenor.com
Server 1000 (Avaya CS 1000)
TeliaSonera Finland Oyj Sonera Business Voice Access
SIP Trunking solution
Avaya Communication Petri Suikki
Petri.suikki@teliasonera.com
Server 1000 (Avaya CS 1000)
TelNet Worldwide OfficeEdge SIP Trunking
TelNet Worldwide provides comprehensive, highly reliable IP-based business communications services over Avaya Communication Mark Swope marketing@telnetww.com
our own advanced network. Solutions include flexible and scalable SIP trunking and MPLS services.
Server 1000 (Avaya CS 1000)
TelStrat
Engage Record Contact Center Advanced, high performance WFO solution, combining Engage Record call recording, screen capture, agent Avaya Communication TelStrat
sales@telstrat.com
Suite
evaluation/coaching/e-learning, speech/desktop analytics, and workforce management. Provides a total Server 1000 (Avaya CS 1000)
contact center solution for SMB, enterprise, & cloud.
TSTT TSTT SIP Trunk SIP Trunking solution
Avaya Communication Jason Melville jmelvil1@tstt.co.tt
Server 1000 (Avaya CS 1000)
Unimax
2nd Nature
Significantly reduces telecom administration expense by delivering end-user employee self service, Avaya Communication Todd Remely
TellMeMore@unimax.com
automation, and unified functionality to tasks such as MACs, password resets, provisioning, etc. Multi- Server 1000 (Avaya CS 1000)
Vendor compatibility.
Ventelo
SIP Bedrift
SIP Trunking solution
Avaya Communication Andre Fiskerstrand Andre.fiskerstrand@ventelo.no
Server 1000 (Avaya CS 1000)
Veramark Technologies VeraSMART® eCAS® Call Enablescallcollection,analysis,reporting,andcostsavings.CompatiblewithTDM,IP,orhybridnetworks. Avaya Communication Jim Crowley
jcrowley@veramark.com
Inc.
Accounting
Add-on capabilities include wireless call accounting and other components for a complete telecom expense management solution.
Server 1000 (Avaya CS 1000)

Verizon Business IP Trunking Service
IP Trunking is an enterprise-class, Avaya compliant, SIP Trunk-based IP PBX service offering a simple, economical & efficient voice/data solution. Centralized multi-site & burstable options available.
Avaya Communication Server 1000 (Avaya CS 1000)
Tim Roberts tim.roberts@verizon.com

Verizon Business IPCC
Verizon combined intelligent routing and call treatment with SIP Signaling to deliver VoIP Inbound Toll Free/ Local Originations and IP Interactive Voice Response (IP IVR) IP and TDM contact center solutions.
Avaya Communication Server 1000 (Avaya CS 1000)
Tim Roberts tim.roberts@verizon.com

Vodafone D2 GmbH Vodafone DE SIP trunk SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS 1000)
Marco Di Falco marco.difalco2@vodafone.com

Vodafone Libertel B.V. Vodafone NL SIP Trunk SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS 1000)
Hashim Zeid hashim.zeid@vodafone.com

Vodafone UK Ltd C&WW SIP Trunking Service SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS 1000)
Jeff Hiltz
jeff.hiltz@vodafone.com

Vodafone UK Ltd
Vodafone FMC Trunk
SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS 1000)
Jeff Hiltz jeff.hiltz@vodafone.com

XO Communications
XO SIP/ESIP
"XO Enterprise SIP is a centralized Voice over IP communications solution for businesses with multiple locations. It provides high-capacity connections using Session Initiation Protocol (SIP) technology to a Avaya Communication Server 1000 (Avaya CS 1000)
Mervat Olds
mervat.f.olds@xo.com
headquarters location, or to a limited number of primary locations, that in turn connect to a private network;
the private network virtually connects additional branches.
XO Communications
SIP Services
"XO Enterprise SIP is a centralized Voice over IP communications solution for businesses with multiple Avaya Communication Mervat Olds
mervat.f.olds@xo.com
locations. It provides high-capacity connections using Session Initiation Protocol (SIP) technology to a Server 1000 (Avaya CS 1000)
headquarters location, or to a limited number of primary locations, that in turn connect to a private network; the private network virtually connects additional branches.

Avaya IP Office

Description
Company
Solution/Service name
Avaya Platform
Contact
Contact email
2N Helios IP is family of SIP based door intercoms that are offering solutions from stylish units for 2N Telekomunikace
2N Helios IP
Avaya IP Office
Tomas Vystavel
vystavel@2n.cz
residential and corporate installations tosolutions for areas with vandalism and heavy industry. All units are
equipped by set of unique features that makes them ideal for any application.
The ERS is a hosted service that delivers 911 calls and location information to PSAPs across North America, 911 Enable
Emergency Routing Service Avaya IP Office Alan Fuks sales@911Enable.com
supporting headquarters, branch offices and teleworkers, and helping organizations meet E911 regulations.
(ERS)
ACI supports its Avaya Partners with SIP Trunking and VoIP services across Canada, USA and Overseas, Accelerated Connections SIP Trunking Services Avaya IP Office Ross Morley Ross.Morley@Connection.ca
carried over its Private IP MPLS and Public Internet connectivity solutions.
Inc.
InTouch delivers Unified Communications at the user's desktop as an Outlook plug-in application, requiring AdvaTel
InTouch
Avaya IP Office
Advatel Sales
sales@advatel.com.au
NO additional server. Features include federated internal and external presence for Avaya IP Office, Skype, MSN, Yahoo and Outlook; Call Back; Click-to Pounce; and Click-to Dial, IM, Email, or SMS.

SIP Trunking solution
Alestra S de RL de CV
Alestra SIP Trunk- Enlace IP
Avaya IP Office
Luis Rosales
lrosalesm@alestra.com.mx