Page 13 - Telecom Reseller AugSep 2014

ATeulgeucsotm/SeRpetseemllbeerr2014 13 TelecomResMeallrechr/April20134

MEDAK
needs to be activated on the Customer Options another one of the guys always uses the term depending if it contained the processor or not.
Mscreen before you can program it, but I looked gateway. I guess I just need a quick rundown The last type of Definity cabinet was the Compact
in your system and you do have it enabled. The of how to identify where to look when let’s say Modular Cabinet, or CMC, also commonly called
edak
TelecomReseller
first thing you would need to do is go into the I have a phone that’s not working and I want to a Prologix. Thesewere usually wall-mountd,and by Walt
Medak
TM
Avaya
“system-parameters features” screen and set the
check the port where it’s assigned.
telecomreseller.com
up to three of the cabinets could be connected
Avaya demystified
feature “Authorization Codes Enabled?” to “y”. It
A:
together, resulting inSuCbascrriipetrisonAs through C. This
By Walt Medak
Or change address, unsubscribe: 17413 SE 28th Street, Vancouver, WA 98683
Demystified
will then prompt you to enter a few more details,
The terminology can be a bit confusing,
was also considered aCaPll 5o61r-t73N2-2e33t5work, although the gives you the options “n”, which means if
tie line. There is a delay getting the point to point
QWeb www.telecomreseller.com • E-mail publisher@usernews.com
most importantly the number of digits you want to
especially when you often have different
all ports on the announcement board are
circuit installed, so I placed on order for some analog
Advertising
CMC cabinets could not support an EPN or be
I’m trying to set up an announcement, or rather
used as aCanll 3E60P2N60-9o70ff8 • Taonll oFreteh8e00r6P67P-89N65.• Fax 360 260-9726
use for your codes. Once that is done, you would
people calling the same piece of equipment by
busy the caller won’t hear the announce-
DID trunks for the new location to carry the new
more like our company infomercial, to play to
Web www.telecomreseller.com • E-mail publisher@usernews.com
So let’s say you need to find port 01B0408. The News Department
use the command “change authorization-code
different names. Let’s start back quite a few years
callers waiting in queue for our call center. I have a
ment, “y”, which means if the ports are
numbers. I know it’s old technology, but so is the
firPsletastewe-omanil aurtmiclesbaendrpsreassrreletahseseaspaottarcthmnenetstwin Moircrkoso,ftinWotrdhfoisrmat to editor@usernews.com. Suggested length is 250-300 words. At the end of the article, xxxx”, using the number of digits you defined
ago with the Definity systems. There were three
Q:
all busy the system will wait until a port
Definity we’re using and it still works fine. However,
TN2501 VAL board, and I’ve loaded announcements
capsleastehpreovifidercsonttactaibnfoirnmeattio.n. ThDo noet slendttgerarphicns.dWiecreasetrevesthCe raigrhrt tioeerdit
We currently use dedicated trunks
earlier. Each code you enter is associated with a
basic types of cabinets that were used. The largest
on it before, but those have all been the “play once
is available and then start the caller at the
the orders got mixed up somehow, and the provider
for content and length.
for our state-sponsored long distance
Class of Restriction. This COR would be one that
one was called a Multi-Carrier Cabinet, or MCC,
B. The next two numbers indicate the slot, and
and move on” type. This new recording is supposed
beginning of the announcement, or “b”
is telling me the DID numbers are pointed to the CO
For further clarification, please visit www.telecomreseller.com and click on Submission
thGeuildaelsintest. OwuroEdintouriaml Calbenedarrs(aalsoroenltinhe)eis upseafurl tfoircaupplroapriapte osurbjtecot mnatttehr. e
calls. We control it now with a 7 digit PIN that is
would allow long distance calls. You would then
nd was about the size of a refrigerator. The MCC
which functions essentially the same way
could contain up to five carriers, labeled A through aA
to play continually until the caller is answered. How
trunks. I didn’t think that was possible.
rassign a COR that does not have sufficient access
circuit pack.
equired to make a LD call via the SCAN system.
We are in the process of converting over to a A
do I set it up to do that?
“integ-mus” does. One thing to keep in
In short, you’re right, it’s not pos-
Publisher and Director of Advertising
mind if you use one of the repeating type
Douglas Green, publisher@usernews.com
to make long distance calls to any phone you want
E, that held the circuit packs for your stations,
This leads into the newer equipment. The G650
There are a couple options for setting
sible. On an analog DID trunk, there
more normal long distance setup without going
Deputy Publisher
to restrict. When someone attempts to make a
trunks, etc... Each MCC was considered a port
Media Gateway is a rack-mounted unit that still
of announcements, once the vector hits the is usually a signal sent between the central
up a repeating announcement depend-
csatellpthatthtahte sptlaatiyosn’stahsesigannednoCuOnRcewmone’nt at lliotw,will Carole Sangiorgio
through SCAN trunks, but my boss is concerned
network, either the Processor Port Network (PPN)
supports the TDME-xbeacsuetdivceirEcduitiotrpacks used in
office and the PBX to initiate the call, and
tshteaycaillnertwhaotulsdtehpeaur nattiolntehaencdatlhleinseenittehrethr eciron- ing on exactly how you want it to func-
itfhiet cnonthtaeinepdrothveidperorcewssiollr, soernEdxpDanTsiMonFPodrtigits Jeff Owen
about someone going to an authorized station
the Definity cabinets. These can be stacked up to
ansesicgtneeddtAouathnoarigzeatniot,ntCheodcea.llTherepCrOesRseassaigndeigdit NtoettwhoerkP(BEPXN.)iTfihtewaPsBaXsecwonildl(thiernd,reotcu..t.)e the tion. The TN2501 has 31 ports available
Accounting
and making LD calls. So the behavior I guess I
five high in a rack, creatingaPort Network with A to play back the announcements to call-
t(oifthyeoAuupthloaryiztahtieonaCnnoodeunwcoeumldehnatveasanpFaRrtL othfaat
cablilnebt.asThedeseocnontdhteypediogfictasbirnecteuisvededfo.rthYeou
TracyTitus through E Carriers. ThCopeypEodritonrumbering for the
really would like is the ability to go to any phone,
ers. The call volume in your call center
“collect” step), or the caller hangs up. The
would typically have the provider send the
Michelle Moody
pick it up, initiate a LD call and be challenged
is high enough to allow the call and it would go
Definity was the Single-Carrier Cabinet, or SCC,
G650’s works the same way as the Definity MCC,
would determine, to an extent, how you
vector will not just continue to process like
number of digits that match your extension
Technology Editor
foranaccessPINlikethewaywearenow.I’m
out.Themostdifficultpartofthisiskeepingtrack
alsocommonlycalledanXEcabinet.Eachcabinet
SCC&CMCcabRaiynHoeratks,.rayThhorake@uosetrhneewrs.cMomediaGateways wanted to set up the announcement. When
Graphic Design and Production
t does with a non-repeating announcement.
not sure if I would have to work with the new LD
inumber length, and hopefully, you have
(G250, G350, G430, G450, G700, etc...) are added
you add the announcement itself with the of the various codes and making sure people keep
was roughly 18” tall and could be stacked on top
Q
them secure just like any other password.
We are in the process of opening a new office
pcroomvimdearnodr i“fathdedDaenfinoituyncaenmdeontthixs.xxx”, you
your extension numbers match the DID
Spritzer Type and Design
of each other, up to four high creating Carriers A
to the system individually and aren’t referred to
Awoul:
phone number range. So for example, your
d select the type as either “integ-rep” just a few blocks away from our main office. through D. This would actually be taller than the
as Port Networks. Since some of the systems
Q:
The publishers of this newspaper assume no responsibility for statements made by adver-
extension number would be 1234 and your
tisers in their advertisements, nor do they assume responsibility for statements or opinions
or “inteIgw-moulds”s.ayItfhaytotuhecmhaojsoerit“yionftethge-mtimues”,
I placed Ia’vneojurdsetrtawkietnhotvherpthroevaidemritnhiastratliroenady
MCC cabinet that could contain five carriers, so
can support as many as 250 gateways, the port
DID number would be 555-1234. You
expressed or implied in the columns of this newspaper.
sevdeurtaileosfoonuor uoffir pcehsoinethsyesaterema,faonr da pI’omint to the “
Qutehuisei”s fihaenldleisdathurtoumghattihcealolyngsedtistoan“cbe”
serves
numbering scheme needed to change. The two-
it wasn’t common to see more than three stacked
Newspaper delivery to conference performed by CTS Air Service
would ask the provider to send the last four
pwrohvicidherm, beuatnthsethDaetficnaitlyleisrscawpaiblleeosfsreenqtuiairlilnygall
apolitnttlecicrocuniftuasnedsboymseomgreouonfdthsetatretrCmOitnroulnokgsya.tIthe
digit number to represent the port network was
together. Each stack, regardless of the number
be connected to the same playback port and
digits of your number so the call would just
new location. This new office will probably just be
code to make calls. In the Definity world, they are
hear one of the guys who has been doing this a
of cabinets in the stack, was considered a Port
will just start hearing the message wherever
a temporary solution, so I order a new block of DID
route directly to your phone. On a ground
AVAYA DEMISTIFIED continues on page 15 ››
called Authorization Codes. That is a feature that
long time mentioning cabinets and carriers, but
Network. And like the MCC, either PPN or EPN
it happens to be during it’s playback cycle. numbers to come in to our main office on the exist- start CO trunk group (or loop start for that
If you select “integ-rep”, the “Queue” field
ing PRI, and planned on just routing them over the
See MEDAK, page 15
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