Page 8 - Extra Report on Avaya Q2 2014

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Telecom Reseller: Extra Report on Avaya
Second Quarter 2014
eIVR Expanded Application Portal for Avaya IP

Office provides enterprise level solution for
NTS DIRECT

small to medium business environments
AVAYA

C
omputer Instruments Inc., a leading allows for on-demand control of announcements, Affiliate Program
provider, seasoned innovator and pioneer menus, forms and database resources and provides
in the development of self-service total control of your caller’s experiences and the
telephony IVR, CTI-Screen Pop, Messaging, delivery useful self-service options as needed.
CAN HELP YOU
IP Phone applications and mobility solutions, The e-IVR Expanded Application Portal software
announced today at IAUG Annual Conference provides an intuitive administrative GUI for rapidly
GROW AND PROFIT 2014, e-IVR Expanded Application Portal, an “enterprise level solution” for Avaya’s IP Office.
developing and deploying virtually any type of in-bound or out-bound caller experience IVR
“Since the release of Avaya’s IP Office to support Development Platform. Included is the following;
up to 2000 lines it became apparent to us that
Auto Attendant Menu
IN THE
this would create a business environment where ● ● Audio Bulletin Text
enterprise level solutions would be a viable and ● Delayed Announcements
cost effective way to support this rapidly growing ● Extension Manager
IP TELEPHONY market. Or put another way, businesses and ● Dial By Name Directory
industries no longer have to be limited to less than ● Data Locator Look-up
robust solutions” said Chris Herring, President ● Survey Form Filler
MARKET
and Co-Founder of Computer Instruments, Inc..
● Phone and Web Self Service
CI’s e-IVR Expanded Application Portal and ● Prompt Recording Studio
included software bundle provides the capability ● Multi-Format Reporting
for customers to access information through the
use of a telephone and Web page, 24/7. e-IVR More at www.instruments.com
allows companies to easily and rapidly deploy
applications that enable customers to serve
themselves at any time, providing immediate
satisfaction and enhanced overall customer
experience. A fast, simple and cost-effective SUBSCRIPTIONS
solution for managing all your self-service resources, e-IVR provides the ability to change Or change address, unsubscribe Call: 800 667-8965 • Fax 360 260-9726
caller experiences in real time without restarting Web: www.avayaextra.com
services, which in turn saves precious time when Email: publisher@usernews.com
the situation warrants. With a powerful IVR ADVERTISING
tool-kit e-IVR is an intuitive and easy to use Call: 360 260-9708 • Toll Free: 800 667-8965
graphic interface that allows the user to define Fax: 360 260-9726
an application that fits their business processes,
Web: www.telecomreseller.com/avayaextra

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