Page 330 - ARIEL PREMIUM INC 2017

GENERAL INFO
BUSINESS DAYS
Mon-Fri 8:00 A.M. to 5:00 P.M. Central Time.
Holidays: January 2nd, May 29th, July 4th, September 4th, November 23- 24th, December 25th
ORDER INFORMATION
Blank Orders: EQP pricing on stock item orders with no imprint. Catalog quantity blank orders will ship within 24 hours, pending stock, credit approval and if received by 1:00 P.M. CT. Contact Ariel for details on blank orders requiring large quantities, same-day shipping, or CPSIA tracking labels.
Verbal Orders: A verbal order is acceptable for catalog and/or random sample requests only.
Below Catalog Minimum: USD$35.00(V)/CAD$45.85(G) for stock item orders. Over Catalog Quantities: Quote required before placing order. Contact Ariel
for details.
Over/Under Runs: 5% possible over/under. Quantities shipped will be invoiced. Exact quantity request will incur a USD$25.00(V)/CAD$32.75(G)
charge.
Cancellations: USD$32.00(V)/CAD$41.92 (G) per order plus all other costs incurred up to the time of cancellation.
Claims: Must make noti cation within 30 calendar days of original shipment. Also, see Returns section.
Co-op Programs: Available on stock items, catalog quantity only. Products selected must be for the same program. Co-op quote does not guarantee
inventory. Contact Ariel for details.
Production Time For Stock Items: Five business days for catalog quantities up to 2500 imprints, pending stock availability, nal proof, credit approvals,
and imprinting method.
Rush Service: Rush services are available upon request for up to 2500 imprints for most stock items. Production capacity, inventory and imprinting
method may limit rush availability. Order submission deadlines apply.
- Same-day rush is available on certain items with a charge of USD$0.50(V)/CAD$0.66(G) per imprint and proof must be waived.
- One-day rush charge of USD$0.40 (V)/CAD$0.52(G) per imprint is applied and proof must be waived.
- Two-day rush at no charge and proof must be waived.
- Three-day and four-day rush at no charge.
Contact Ariel for full details and rush service availability.
Samples: Random sample orders totaling up to USD$10(Z)/CAD$13(Z) are sent at no charge when a valid shipper account number is provided. For samples shipping outside the USA a shipper account number for freight and duties/taxes is required. Sample ship within 24-48 hours of order receipt. Contact Ariel for same day sample requests.
ARTWORK
Artwork E-Mail: Customerservice@arielpremium.com
Art Requirements: Adobe Illustrator or Photoshop les in a format of: AI, EPS, TIFF, BMP, OR PDF compatible with PC platform and fonts converted to outlines (vector curves). Bitmap (resolution based) art must be at least 600 DPI. Purchase order number must be shown in e-mail subject line or on disc. No half-tones, gradients, or faxed artwork for pad or screen print items.
Recreating Artwork: Available at Art Department’s discretion. USD$50.00(V)/CAD$65.50(G) per hour, one-hour minimum. Art charges are advised in advance of correcting art. Ariel assumes the sender of the artwork has obtained all logo authorization before submitting.
Typesetting: USD$15.00(V)/CAD$19.65(G) for straight type, USD$25.00(V)/ CAD$32.75(G) for curved type or font matching. One typesetting charge per order. Normal setup charges apply.
Imprint Size: Artwork is sized to the maximum imprint area, unless otherwise requested. Due to the orientation of some logos, artwork may be resized and smaller than the imprint area.
Artwork Edits: After initial artwork is completed, one edit to artwork will be provided at no charge. Any additional artwork edit requests by the customer will incur a charge of USD$10.00(V)/CAD$13.10(G) per edit.
IMPRINT METHODS
Imprint: De ned as one-color, one-location each time ink is transferred onto an item, with the exception of four-color process/digital print.
Pad Printing:
- Plates: Plates are archived for two years.
- Setup Charge: USD$55.00(V) /CAD$65.50(G) per color/logo/plate.
- Re-Setup Charge: USD$ 20.00(V)/CAD$26.20(G) per color/logo/plate when previous order is less than two years before current reorder.
- Run Charge: USD$0.25(V)/CAD$0.33(G) per color/imprint after the rst imprint. USD$0.50(V)/CAD$0.66(G) run charge applies to all gel items after the rst.
Screen Printing:
- Setup Charge: USD$55.00(V) /CAD$65.50(G) per color/logo/screen.
- Re-Setup Charge: USD$ 20.00(V)/CAD$26.20(G) per color/logo/screen when previous order is less than two years before current reorder.
- Run Charge: USD$0.40(V)/CAD$0.52(G) per color/imprint after the rst imprint.
Four-Color Process/Heat Transfer: Used for photo quality printing on certain fabric items. Requires 7-10 business days after proof approval and credit release.
- Setup Charge: No setup charge for 250 pieces or more per design; USD$55.00(V)/CAD$65.50(G) for less than 250 pieces per design. Logos in spot color format or those requiring PMS matches may incur additional charges. Contact Ariel for details.
- Application Charge: USD$1.00(V)/CAD$1.31(G) per location, per transfer.
Vivid Color/Digital Full-Color Process Printing: Available for selected items only. See item details. Production time 5-8 business days following art approval on catalog quantities.
- Setup Charge: USD$55.00(V) /CAD$65.50(G) per location, per transfer. - Run Charge: USD$0.45(V)/CAD$0.59(G) per location, per piece
Drinkware Full-Color Process Digital Printing:
- Setup Charge: USD$55.00(V) /CAD$65.50(G) per design.
- Run Charge: USD$1.00(V)/CAD$1.31(G) per standard imprint area,
per piece; Larger than standard imprint area or full wrap: USD$1.50(V)/ CAD$1.97(G) per piece
Laser Engraving:
- Setup Charge: USD$55.00(V) /CAD$65.50(G) per design.
- Run Charge: USD$0.25(V)/CAD$0.33(G) per piece/location after the rst imprint.
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