Page 150 - Leveraging Up ebook by Joanne Linden 2021 ACE Peer Network

Leveraging Up!

adage, “the customer is always right.” The outdated maxim
provides clients or peers a sense of entitlement, impacting

your ability to do your job.

Tips for Conquering

Workplace Challenges

Whether your light is being dimmed by the environment,

process, or customers, you can overcome workplace challenges by
focusing on yourself in the following ways:

Boost self-confidence

In the business world, your confidence may gradually deplete as a

result of errors made when accomplishing tasks. The difference in
levels of confidence comes down to how we react to criticism from

those mistakes. Take control of how you feel by implementing these
habits:

1. Criticism hurts and letting the criticism roll off your shoulders

is easier said than done. Try this: if you hear something
negative, keep an open mind and try to clear the ego. If the

criticism is emotional at all levels, try not to let it bother you or
destroy how you feel about yourself. Take a breath before you

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