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Can I integrate auth with AD? What about CAC or PIV?      Did Cylance conduct any stress testing or certifications
        No, this is not available or applicable at this time.     against CylanceON-PREM?
        Can I cluster my CylanceON-PREM Managers for              Yes, we have performed load and scale testing.
        redundancy and failover? Is there a best practices        Will the CylanceON-PREM appliance work with the
        guide to configure that?                                  CylanceHYBRID  appliance?
                                                                               ™
        High availability for a VMware virtual machine is a function of   No, the CylanceON-PREM and CylanceHYBRID appliances do
        the underlying hypervisor, storage, and network infrastructure.  not work together.
        Is it possible to have synchronized management of device   Will CylanceINFINITY  based global white/blacklists be
                                                                                    ™
        events and alerts for both Cylance Cloud and CylanceON-   included with CylanceON-PREM?
        PREM?                                                     The Global Quarantine list and Safelist can be exported from
        Yes, both the Cylance Cloud and CylanceON-PREM can        Venue in CSV format and imported to CylanceON-PREM.
        generate syslog message for devices and forward them to   However, agents in an CylanceON-PREM environment do not
        a syslog server.  The same syslog server can manage device   connect to the CylanceINFINITY Cloud.
        events from both the Cylance Cloud and CylanceON-PREM     What version of CylancePROTECT is required with
        by configuring both of them to send syslog messages to the   CylanceON-PREM?
        same syslog server.
                                                                  CylancePROTECT Agent 1480 and above is required.
        What is the scalability of CylanceON-PREM?                CylanceON-PREM does not support CylanceOPTICS. ™
        A CylanceON-PREM instance can support a maximum of        Is it possible to backup and restore
        10,000 endpoints.
                                                                  CylanceON-PREM data?
        How does the agent communicate with the appliance and     Yes, by using VMWare virtual machine snapshots.
        how are communications secured?                           Is there support for VMware tool/feature (i.e. vMotion)?
        The agent communicates with the appliance through HTTPS   VMware tool is part of the OVA and should support VMware
        (i.e. port 443), which is a secure channel.               tool features.
        What are the recommended certificates for
        CylanceON-PREM?                                           Is there support for third-party integration
                                                                  (API or others)?
        Cylance recommends using PKI/CA certificates from trusted
        Certificate Authorities.                                  This is not available or applicable at this time.
        How can I get alert data and logs off the appliance and   Is there an option to connect CylanceON-PREM to
        into an SIEM?                                             the cloud?
        You can enable CylanceON-PREM to generate syslog          No, there is no such option.
        messages and forward them to a SIEM/syslog server.        Can the CylanceON-PREM virtual appliance’s network
        What do I do in the event of a disaster                   settings use either DHCP or manually define a static IP
        (i.e. backup and recovery)?                               address?
        Customers are responsible for creating VM snapshots as    Yes, administrators have the ability to configure the
        backups of their system.                                  CylanceON-PREM virtual appliance’s network settings using
                                                                  either a DHCP server or manual configuration during OVA
        What type of updates will be required to maintain         deployment. The network settings include the appliance’s IP
        CylanceOn-PREM and agent efficacy, and how will           address, subnet mask, default gateway, and DNS server(s).
        they be supplied?                                         Administrators also have the ability to change the network
        Customers will update the agent using the agent upgrade   settings in the CylanceON-PREM Status page, including
        package in an offline mode. The upgrade package can be used   choosing between DHCP server or Static IP (manual
        with customers’ deployment tool of choice (e.g. GPO, SCCM,   configuration). Lastly, administrators have the ability to
        Bixfix, etc.) to automate the upgrades.                   perform basic ping tests from the CylanceON-PREM Status

        What license enforcement is in place and is it hard or    page, such as pinging the default gateway, DNS server(s), or
        soft enforced?                                            even a custom IP address.
        There is no license enforcement in place right now.






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        ©2018 Cylance Inc. Cylance® and CylancePROTECT® and all associated logos and designs are trademarks or registered
         trademarks of Cylance Inc. All other registered trademarks or trademarks are property of their respective owners.  20181011-0523
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